The staff at HGI is over the top helpful for both business and personal items that need to be resolved on the road. I was closing on my house and they helped me scan documents and get them returned to my title company ASAP and on many occasions helped me create completed presentations due the next morning right in their business office.
You dont get this kind of service at other hotels. Our whole company stays there and others that come with us are amazed at the service and the personel relationship we have with the staff. Its a home away from home.