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Hilton Garden Inn Fairfax: Traveler Reviews

3.0 of 5
3950 Fair Ridge Drive, Fairfax, VA 22033
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Hilton Garden Inn Fairfax
Ranked #2 of 22 hotels in Fairfax
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212 reviews from our community

    Trip type
Traveler rating
    150
    46
    11
    2
    3
Date Rating
Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Comfortable and Quiet”
4 of 5 stars Reviewed November 17, 2012 via mobile

I was here for two nights recently on a business trip. The hotel has plenty of free parking, had a cozy and lively lobby area with a nice casual restaurant and bar, and was very clean. There really weren't any cons. I would just say that the guest rooms themselves were somewhat dated, but they were comfortable and the rooms were quiet. Another plus is that a lot of shopping centers and restaurants are a short drive away, soil you have a car and are looking for ways to spend time or grab food there are plenty of options!

Stayed November 2012, traveled on business
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Ask pava1913 about Hilton Garden Inn Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Good place to stay for a quick business trip”
3 of 5 stars Reviewed November 6, 2012

I have stayed several times at this property while on business. It is a standard Hilton Garden Inn property, and most rooms appear identical (not a lot of room type choices). The restaurant has a somewhat limited menu, but fairly priced for a hotel. The workout room is above standard, with new equipment, water, towels, TV's, etc. The beds are supposed to be adjustable for firmness/softness, however they never seem to work correctly and I often don't have the best sleep due to this issue. The rooms all have a mini fridge, microwave and coffee pot which are nice to have, especially if staying longer than 1 night.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask risalee77 about Hilton Garden Inn Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgivafairfax, General Manager at Hilton Garden Inn Fairfax, responded to this review
December 4, 2012
I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. However, I would like to apologize for the issues you mentioned with our beds. Our maintenance staff has been informed of the issue, and they will make any necessary corrections. Hope to see you return soon and thank you for choosing us!

steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plesant Prairie, WI
Top Contributor
60 reviews 60 reviews
54 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
“Difficult to rate-lots of decent things but some issues as well.”
3 of 5 stars Reviewed November 5, 2012

To start out, I do not advise against staying here but this Hilton Garden Inn isn't perfect, either. It's difficult to rate because it's not a bad place by any means but I've stayed at several other Hilton Garden Inns and this one isn't the best. It's a bit larger than some and fairly heavily used. The rooms were basically clean but the first had cigarette smoke odor left behind (in a nonsmoking hotel) and the second room was better but also had somewhat of the same issue. The shower was great with good water pressure. Rooms were basically clean but the pillows had some odor and smoke odor. Carpeting had some wear and minor stains in both rooms. No outlets at the nightstands to charge phone. Guest laundry had only one washer and two dryers for a sizable property--less than other HGI properties and comparable hotels. Staff was nice but they definitely did little or nothing to educate about or enforce no smoking policy. Cookies were quickly gone, btw. All the other good points become less significant when issues are not addressed or facilities are lacking. This place needs more staff/management attention to these issues to get a higher rating. Again, not a bad place but I have to rate it against other HGI properties and it falls a bit short. It would not take much to raise this up but management has to be more proactive. Buy another washing machine or two. Really clean the rooms. Deal with the smoke issue effectively. Clean up and fix up the little things before they become big things. It's so typical for hotel owners to neglect this stuff and it shows. Overall, not a bad place but not as good as other Hilton Garden Inn properties.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 6530bx4 about Hilton Garden Inn Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgivafairfax, General Manager at Hilton Garden Inn Fairfax, responded to this review
December 4, 2012
Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay and we are sorry we...
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North Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great hotel at an very reasonable price”
5 of 5 stars Reviewed November 5, 2012

I was in the area for work and needed to stay over the weekend. I chose this hotel because I like Hilton properties and the rate for this one was great. I was very pleased with my stay.
The hotel was very clean and the staff at both the front desk and the restaurant were efficient and pleasant.

I will be back in the area in a couple of weeks and definitley plan to stay here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dbpNorthCarolina about Hilton Garden Inn Fairfax
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Roswell, Georgia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Excellent Hotel. Would Stay Again.”
5 of 5 stars Reviewed October 11, 2012 via mobile

I stayed at this Hilton Garden Inn for two nights this week for work. For the price, I thought it was great and would definitely stay here again. It was not too far of a drive from downtown DC, and the price was much better than what you would pay to stay inside DC proper. This hotel was clean, rooms were big and spacious and seemed to have a newer feel. The staff is friendly and they had cookies at the front desk (always good). Half a mile down the road you can grab a quick bite from Panera Bread, Firehouse subs or many other great choices. The things I like best about this hotel was the price, hotel brand, rooms and proximity to the city. The staff was also VERY friendly and nice. The thing I like least is probably the food from the American Grill. Overall an excellent hotel that I would recommend and will stay at again.

Stayed October 2012, traveled on business
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Ask Sheri V about Hilton Garden Inn Fairfax
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Additional Information about Hilton Garden Inn Fairfax

Also Known As:
Hilton Garden Inn Fairfax Hotel
Hilton Garden Inn Fairfax Hotel Fairfax
Fairfax Hilton Garden Inn
Hilton Fairfax
Fairfax Hilton
Address: 3950 Fair Ridge Drive, Fairfax, VA 22033
Phone Number:
Region: United States > Virginia > Fairfax County > Fairfax
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Fairfax
#2 Family Hotels in Fairfax
Price Range: $
Hotel Class:3 star (3*)
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