This bright, new hotel looked beautiful and was fairly well equipped and cared for. Rooms were clean and comfortable. Rates were great for the area.
We did have breakfast in the restaurant. Our server was very pleasant and seemed very willing. Any mistakes or needs were fairly quickly and pleasantly remedied. Breakfast was a bit pricey, but not overly so for the area.
With this said, I do believe that the training for the staff as well as the staffing itself need some attention. Refills were not offered to all at the table and errors were made in the billing. When a handicapped person in the party requested help with luggage, there was no one available to do this. I could better understand this if the hotel were student staffed, but it's not. I asked. Train your staff and this would have been an excellent review.
All in all, I would still stay here again. It's too good a value to stay away!
- Also Known As:
- The Mason Inn Hotel Fairfax
- The Mason Inn Hotel
- The Mason Inn Conference Center And Hotel
- Official Description (provided by the hotel):
- : Inspired by the patriot spirit of George Mason, The Mason Inn Conference Center & Hotel provides an exceptional environment for work, study and special occasions in the center of Northern Virginia. As the Official Hotel and Conference Center of George Mason University this pristine hotel is dedicated to excellence in service and sustainability, as well as creating an environment conducive to learning and relaxing. The Mason Inn Conference Center & Hotel is nestled among a natural wooded setting on the south side of the University’s Campus in Fairfax, Virginia. The Conference Center & Hotel is distinguished as LEED-certified Gold by the U.S. Green Building Council, and is the only full-service, upscale hotel in Fairfax and near George Mason University.Conveniently located with direct access from Route 123, The Mason Inn is easily accessible from throughout Virginia and the Washington, D.C. Metropolitan Area. The Conference Center & Hotel offers all of the amenities of the George Mason University Campus and The Patriot Center, including accessible complimentary scheduled shuttle service around George Mason Campus, and to and from the Vienna Metro stop based on the University's weekday and weekend schedules. ... more less
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