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“Very Modern - Great Service!” 4 of 5 stars
Review of SpringHill Suites Fairfax

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SpringHill Suites Fairfax
3.0 of 5 Hotel   |   11191 Waples Mill Road, Fairfax, VA 22030   |  
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Ranked #11 of 21 Hotels in Fairfax
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GreenLeadersBronze level
Annapolis, Maryland
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very Modern - Great Service!”
4 of 5 stars Reviewed January 19, 2010

The hotel is a recent renovation -- and it shows. The outside is clean and modern. Open-air parking is very limited, however there is a parking garage on site. This helped to keep the car out of the snow during the recent storms. Definitely a nice feature!

Inside, the lobby is very modern. It looks like a piece of modern art actually, with a lot of stainless steel/aluminum. Personally, I didn't find the decoration very appealing, but the layout was functional. Reception is at a circular desk as soon as you walk in the door. A small snack counter is off to the right. Lobby/breakfast area is off to the left. The business center is not in a separate office, but rather at a desk in the lobby area.

The hotel provided a free breakfast every morning. To be honest, it needs greater variety. Every morning was cereal, oatmeal, waffles, eggs, sausage, and bread for toast. It got old very fast. But, the server -- Deborah, I think her name was -- made breakfast very enjoyable. She took care of us like we were family! Marriott -- if you read this -- give her a promotion! Or, at least a raise!

Our room was an actual suite with separate living area and bedroom. The furnishings were new and very comfortable. The bed was very nice and clean. The bathroom had a very low tub -- too low for a bath -- but the shower worked well. We had one minor complaint: Our TV had volume issues. It would blast at full volume whenever we turned it on. The maintenance team tried to fix it, but....

I have to give kudos to the staff. The team at SpringHill Suites did everything possible to make our stay enjoyable -- even giving me a free afternoon on the day I was supposed to check out (My mistake! Forgot which day I was leaving!). The folks at the front desk greeted us by name each time we returned to the hotel. Nice touch!

All in all, it was a great experience. I would definitely stay at this hotel again!

  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Thank Davespilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

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Denver, Colorado
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed December 2, 2009

On my last trip out to Fairfax, I stayed down the road at Candlewood Inn & Suites and was sorely disappointed. Springhill Suites, on the other hand, was a breath of fresh air. To start with, the hotel has a nice attached parking structure, allowing me to park out of the rain/snow and walk into the building via a covered walkway. The entire hotel has a very modern feel – the lobby was nicely appointed with a new business center, for-purchase food pantry, and a nice lounge/breakfast area. The staff was very friendly and helpful.

My room was nicely appointed with a similar modern feel. It had a small food prep area with a sink, microwave, and a mini-fridge. The studio suite had a small partition with a sofa bed and a king sized bed. There was a nice desk and comfortable chair for working, a large bathroom, and plenty of room to stretch out and relax. The HDTV also received HD signals (a nice treat)! The TV was viewable from the couch in the “living room” and the bed in “bedroom”.

The bed featured nice white linens with a down comforter and a mix of down and foam pillows – a harder mattress then I typically prefer, but still quite comfortable (my wife would’ve loved it!). The clock radio featured an iPod dock; and I had more accessible electrical outlets than I had gadgets to plug into them! The room had both wired and wireless internet with good signal strength.

Breakfast in the morning was better than most – typically bacon, eggs, make-your-own waffles, muffins, bagels, cereal, fresh fruit, OJ, and coffee. Nothing to write home about, but there’s a good bit of variety for free.

The price was good, the location decent, amenities quite nice – I’d recommend this for anyone in the Fairfax area. For the first time in a long time, I truly felt like I could relax at a hotel! The only downside I saw to this place was that I got zero cell phone service in my room (on AT&T) – and I do mean zero. I found one spot on the bed where I got one bar on my phone, but that was it. I’m not sure if this is a dead zone with AT&T or some side of building blockage (I struggled to receive FM stations on the clock radio too)…odd… but, the rest of the hotel was more than enough to make up for this small inconvenience.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank Brian_Davis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFairFax, Manager at SpringHill Suites Fairfax, responded to this review, December 9, 2009
Thank you for your comments regarding your recent stay with us. We greatly appreciate your feedback.

I look forward to meeting you on your next trip to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 15, 2009

Had a very nice stay. The staff could not have been any more helpful with dinner reservations and places to visit. The free breakfast was just ok but had plenty of food. There are restaurants everywhere We parked our car at the GMU Metro, ( "TRAIN ")which is 5 miles from the hotel and only takes about 20 mins to Washington DC. Great rail system and $8 all day pass. VERY CLEAN NEW hotel not the Hotel Monaco but a very good place to stay

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank WWTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Fairfax

Address: 11191 Waples Mill Road, Fairfax, VA 22030
Location: United States > Virginia > Fairfax
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fairfax
#10 Business Hotel in Fairfax
Price Range (Based on Average Rates):
Hotel Class:3 star — SpringHill Suites Fairfax 3*
Number of rooms: 140
Official Description (provided by the hotel):
New SpringHill Suites Fairfax includes All Suites Featuring a Heated Indoor Pool, State of the Art Fitness Center, Market Pantry with meals, snacks, beer, wine, cheese, and soft drinks. Suites with 32" LCD HD TV's, Free Premium Cable, In suite coffemaker and coffee, Microwave, Wet Bar, Refrig, Iron, Ironboard, two- two line phones, Free Internet, wired and wireless, I-Pod Docking station with AM/FM radio, Accessible rooms, Free Business Center, Free Local Calls, Complimentary Garage Parking, and Meeting room space for all occasions holding 60 persons. The hotel is centrally located in beautiful Fairfax convenient to Fair Oaks Mall, Starbucks, Denny's, McDonalds, Chilis's, Boston Market, and walking distance to many other restuarants. GMU and the Patriot Center, are 1 mile, with a short drive to the Udvar-Hazy Air Space Museum and Washington DC. ... more   less 
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Also Known As:
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