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“Great hotel and staff” 5 of 5 stars
Review of SpringHill Suites Fairfax

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SpringHill Suites Fairfax
3.0 of 5 Hotel   |   11191 Waples Mill Road, Fairfax, VA 22030   |  
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Ranked #6 of 22 hotels in Fairfax
GreenLeadersBronze level
Chester, Virginia
1 review
“Great hotel and staff”
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent 3 nights while moving our daughter to GMU. The hotel and staff was great. We highly recommend this Springhill Suites. There are nice restaurants close to the hotel. We felt safe in the area.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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208 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Bellefonte, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a group of four women stay in our room during a conference in early August. We had no issues with the room, and felt that the over all space was nice. It was a partially divided area; two beds separate from the couch/living area. We appreciated that it had two sinks (one was a wet bar), that we could use while we were all trying to get ourselves ready in the morning. The only issue we really had was with the front desk staff. It was after 11:00 pm and I realized most of us are not at our best at that hour, but the woman who we spoke to while paying for the few snacks we purchased was so unfriendly/not customer oriented - no matter how nice/friendly we were to her. Again, none of us have a smile for others every minute. On a better note, the breakfast was typical but good.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I first found this hotel last year when returning from Virginia Beach. I live in New York, so it was a good halfway point between the two locations. Also, it wasn't directly in DC, which was a huge plus for us!
This hotel is a typical Marriott, in the sense that it is very clean, and has been taken care of very well. The rooms are decent sized, and very modern! The bathrooms are also pretty big, and very tidy. The breakfast in the morning is decent, though don't try the sausage! The parking garage works out great, and is easy to get in and out. I didn't get a chance to use the pool, but it looks very nice! All and all, this is a great hotel! And for the money (we usually got rooms around $69), I honestly don't think there's anything better! Will continue to stay here!!

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Springhill Suites for 2 nights for a short trip to DC. I chose this hotel because it offered a shuttle to the Vienna metro which made it convenient to go into DC. We ended up not even using the shuttle since it was an easy ~10 minute drive to the metro station. We weren't at the hotel other than to sleep, but we had a good stay. The beds were firm (which I liked) and the bathroom was adequate. The carpet was a little dirty with a very noticeable stain in the middle of it, but the rest of the room was very clean. The layout was a little strange with the TV being on the wall in between the bedroom area and the sitting area. We had to tilt the TV to watch it from the bedroom. Not a big deal, but would have been better if TV was in the center of the room. Only other thing I didn't like was that there was only toiletries for one guest, not three like us. It would have been nice to have enough toiletries for all three of us. There were enough towels provided. What we really liked was the complimentary breakfast. There was a waffle maker, eggs, potatoes, pastries and breads, fresh fruit, cereal and granola and more. It was a very nice way to start the day. There aren't any restaurants within walking distance but there are a ton within a 2-mile radius. If we go back to DC I would stay here again.

Room Tip: We had room on second floor which was fine.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I wanted to congratulate the morning staff that handles the breakfast in the morning. I spent a week there and each and every morning they are courteous and hard working. Considering the amount of people that come through the hotel and are at breakfast every morning, they do a good job maintaining the food and keeping the area cleaned. Kudos..

Room Tip: I believe all the rooms are the same.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam diego
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the springhill suites in fairfax for a few weeks for business and it was an all around enjoyable experience. The staff was always friendly and helpful. The hotel is kept spotless and well manicured. There is a nice patio and outdoor seating. I would highly recommend this hotel

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My mom and I stayed for a long weekend, from Thursday to Monday, while we attended a conference, shopped and did some sightseeing. The hotel itself was very clean and well maintained, our room was very comfortable, bathroom was great, bed was comfy. Breakfast was also very satisfying. The thing that was best though were the staff. From the front desk team members to the shuttle driver to the housekeepers, they were friendly and very helpful. The only drawback for me was that the shuttle didn't operate on the weekends and that was not convenient for me because I was visiting from another country. However, even though that was the hotel's policy, they still made an exception on Saturday morning to take us to our conference. That was definitely trying to satisfy the customer and I appreciated that. I definitely recommend this hotel.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoAnne R, General Manager at SpringHill Suites Fairfax, responded to this review, 3 weeks ago
Hi Kristine B, Thank you so much for letting us know how your stay was at our hotel, and your experience was great. We do everything we can to make sure our guests stay exceed their expectations, and I feel as if we did that in your case. Our hotel is clean, confortable, up-to-date decor, and our breakfast recently changed to include many new items. We appreciate your comments on our associates, and will pass your information on to them. I do apologize for the shuttle schedule on Saturday, but glad, we were able to accommodate your request. I hope that if you return to our area, you will let us know, and and hope to see you again.

Sincerely,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Fairfax

Address: 11191 Waples Mill Road, Fairfax, VA 22030
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fairfax
#7 Family Hotel in Fairfax
#7 Business Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Fairfax 3*
Official Description (provided by the hotel):
New SpringHill Suites Fairfax includes All Suites Featuring a Heated Indoor Pool, State of the Art Fitness Center, Market Pantry with meals, snacks, beer, wine, cheese, and soft drinks. Suites with 32" LCD HD TV's, Free Premium Cable, In suite coffemaker and coffee, Microwave, Wet Bar, Refrig, Iron, Ironboard, two- two line phones, Free Internet, wired and wireless, I-Pod Docking station with AM/FM radio, Accessible rooms, Free Business Center, Free Local Calls, Complimentary Garage Parking, and Meeting room space for all occasions holding 60 persons. The hotel is centrally located in beautiful Fairfax convenient to Fair Oaks Mall, Starbucks, Denny's, McDonalds, Chilis's, Boston Market, and walking distance to many other restuarants. GMU and the Patriot Center, are 1 mile, with a short drive to the Udvar-Hazy Air Space Museum and Washington DC. ... more   less 
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Also Known As:
Springhill Suites Fairfax Hotel Fairfax

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