This hotel is a great location for a family trip to Washington, DC. We stayed here both trips we made to DC and found it easy to access I-66 for a quick 25-minute drive into the city. It was easy to find our way back to the hotel too. Plus, being right next door to Giant Foods made it easy to pick up snacks and a light breakfast if needed.
Jennifer at the front desk was pleasant and helpful. We had a long drive, and I requested extra towels, shampoo, etc. after we got to our room. She was quick to respond and help us out.
Also, Jesus in Engineering, unfortunately, had to be called to our room a couple of times because of plumbing issues. He performed his job quickly and with a smile. I know that is difficult job, but he does it well. Maintenance issues are just part of operating a hotel, but it's the quick response by staff members like Jesus that keeps the problem from getting out of hand.
Ciara (did I spell that right?) in the Bistro was so nice. When I came down on Sunday to get some coffee, she saw that the free coffee was empty. So she just took it upon herself to pour me a cup of Starbucks from the Bistro and send me on my way. Great customer service!
We'll definitely return to this property because of these three people!