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“Very Disappointed, Marriott?” 2 of 5 stars
Review of Courtyard by Marriott Fairfax Fair Oaks

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Courtyard by Marriott Fairfax Fair Oaks
3.0 of 5 Hotel   |   11220 Lee Jackson Highway, Rte. 50, Fairfax, VA 22030   |  
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Ranked #11 of 22 hotels in Fairfax
Reston, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Very Disappointed, Marriott?”
2 of 5 stars Reviewed May 7, 2013

Paper thin walls, I could hear laughing and talking all night from the room next door, then the guests decided to take their antics to the balcony. The balcony door to my room was not secure, even when locked. It could still be opened to the noise outside. I was on the third floor, but still unsettling. I checked in late, so trying to change rooms after a long day was not in my interest in the least bit. Sirens blaring all night seemed to be in the parking lot. Not a great location.

  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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130 people have reviewed this hotel

Traveler rating
    51
    56
    13
    5
    5
See reviews for
38
28
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Columbia, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 12, 2013

The hotel is an older one that has been remodeled. They gave me a key to my room that didn't work when I first checked in and had to go back to the front desk for a new one. The new key sent me to a room with propped open door and wet floors. Back down for a new room, the new room was so-so until the next morning when a mouse ran across my foot and two more scurried across the room! Thy did comp my room and took care of my stay at another hotel, so I was taken care of.

Room Tip: Go to the residence inn right around the corner. Very very very nice with nice finishings throughou...
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  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Nowhere
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 24, 2013

We stayed here on a weekend getaway to DC (and also to see the NRA Museum). We were able to check in early, which was nice. The room was very clean, however, had the same problem with the light switches at the Courtyard we stayed at in Richmond- they are really awkwardly placed for the toilet/shower area and sink/closet area.

There must have been a large group of girls' sport teams or something staying here, because there was ALOT of children's noise from running in the halls, banging on doors, shouting, etc. The walls are PAPER THIN. Luckily, it stopped around 10:30 pm, but it started again at 7:30 am the next day!!!

Also, the housekeeping came into our room (WITHOUT knocking) at 9 am. . ..luckily, the security latch stopped here! Really? 9 am on a Sunday? She also came by at 9:30 am. . .at least, this time knocking.

One of the reasons we booked this particular Courtyard was that they had a pool and hot tub. . .the pool is advertised to open at 10 am. Well. . .it wasn't, and the hot tub was broken/under construction- we could see lots of yellow construction tape around it.

The housekeeping lady was waiting outside our room when we left. It made us feel really, really rushed. . .and we left at 10:30 am! Come on!

Definitely would not stay here again, when there are so many options in the area. The hotel was packed, though.

Room Tip: Get a room on the second or third floor, away from the elevator!
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bowie, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2013

My daughter and I stayed here to attend a dance competition. It was a very nice and clean hotel. Very quite and located near plenty of stores. The staff was very friendly and the starbucks inside was very helpful for early mornings. I would recommend this hotel. Check in and check out was easy. It look older on the outside but was definitely updated on the inside.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, Alabama
Top Contributor
187 reviews 187 reviews
24 hotel reviews
Reviews in 48 cities Reviews in 48 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 10, 2012

I stayed at this hotel for a weekend business trip. The location was a bit difficult to find, and when my GPS was having issues, I called the hotel. The woman who I spoke with was unable to assist with directions, and ultimately I was only five minutes from the hotel.

It does appear that the rooms have been somewhat remodeled, although as another reviewer mentioned, the AC system leaves a lot to be desired.

The rate was quite reasonable, especially for being that close to D.C.

Room Tip: It's much quieter with higher floor rooms
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 25, 2012

This hotel is an older property that has definitely been remodeled with a modern design. From what I can tell they have new wallpaper, new furniture, and new carpet. The room I stayed in had an air system that was below par. When I switched the fan to high and put the thermostat on 68, it took almost an hour to get the room to that temperature (mostly because the high fan was like a stiff breeze). The bathroom needs work as well. The toilet was old and did not work well. The shower was old with little place to put toiletries and the ventilation did not work well.
On a positive note, the bed was comfortable. I almost wish I could have taken it home with me. The internet was free and fast. The staff was friendly and efficient. If you book on the weekend, you can get a rather cheap rate (around $76/night).
I wish they would make the repairs so I could give them a 5/5. Even though this place needs some work, I would stay here again.

Room Tip: Ask for a room facing the courtyard, otherwise you'll end up looking at the grocery store or bus...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
132 reviews 132 reviews
40 hotel reviews
Reviews in 50 cities Reviews in 50 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 16, 2012

The Marriott Courtyard has been at this location for a number of years. The hotel has undergone several renovations and is in pretty good shape. The staff is friendly and helpful when requested.

The rooms are quiet, comfortable and the bedding and linen were adequate.

This Courtyard offers a limited service bar/restaurant that is reasonably priced. However as noted in other reviews, service is slow.

The location is excellent, adjacent to I-66 and State Route 50. This is convenient for a visit to Washington, DC or the near by George Mason University. Fair Oaks Shopping Mall is a short car ride away.

Room Tip: Choose an interior room facing the courtyard. Rooms 117, 118 and 119 are located near the exterior...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Fairfax Fair Oaks

Address: 11220 Lee Jackson Highway, Rte. 50, Fairfax, VA 22030
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Fairfax
#9 Family Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Fairfax Fair Oaks 3*
Official Description (provided by the hotel):
The renovated Courtyard Fairfax Fair Oaks is located near Fair Oaks Shopping Center and is less than 20 miles from George Mason University and Washington, DC. It features a state-of-the-art lobby, featuring flexible spaces to work or relax in, free Wi-Fi throughout and The Bistro which provides our Huntsville hotel guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. ... more   less 
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Also Known As:
Courtyard By Marriott Fairfax Fair Oaks Hotel Fairfax
Courtyard Fairfax Fair Oaks
Fairfax Marriott
Fairfax Courtyard

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