The rooms and the facilities were nice, clean, and reasonably priced and I wanted to give 4 stars but several of the employees at the front desk were kind of rude, hence the 3 stars instead of 4. There were two of us here on business (separate rooms) and we each stayed two nights. One of the evening front desk employees would not answer simple questions in a straightforward manner and had an attitude. (A simple "I don't know" would have been ok, but rudeness is not.) The day we left we asked for a late checkout of 12:30pm and they were nice enough to grant it (the hotel was not busy), but didn't let us know that the key cards automatically stop working at 12 noon whether you have a later checkout or not. I had about 30 minutes to spare before my taxi arrived so I walked around the facility but then couldn't get into my room to get my luggage. I had to have the front desk reset my card but the way the employee spoke to me it sounded like I should have known that would happen. Bottom line is stay here if it's very close to where you want to be or you have a car. If not, it's not very conveniently located and you may end up paying a lot in taxi fares.
- Official Description (provided by the hotel):
- The renovated Courtyard Fairfax Fair Oaks is located near Fair Oaks Shopping Center and is less than 20 miles from George Mason University and Washington, DC. It features a state-of-the-art lobby, featuring flexible spaces to work or relax in, free Wi-Fi throughout and The Bistro which provides our Huntsville hotel guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. ... more less
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- Also Known As:
- Courtyard By Marriott Fairfax Fair Oaks Hotel Fairfax
- Courtyard Fairfax Fair Oaks
- Fairfax Marriott
- Fairfax Courtyard