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“FairFax VA Hampton” 5 of 5 stars
Review of Hampton Inn Fairfax City

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Hampton Inn Fairfax City
2.5 of 5 Hotel   |   10860 Lee Highway, Fairfax, VA 22030   |  
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Ranked #4 of 21 Hotels in Fairfax
Certificate of Excellence 2014
Allentown, PA, United States
1 review
“FairFax VA Hampton”
5 of 5 stars Reviewed November 2, 2013

Excellent accommodations and convenient for the purpose of my trip. Breakfast was very good. Check in was speedy. Price was very good since I used a portion of my reward points for a discount on two rooms.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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221 reviews from our community

Traveler rating
    123
    70
    21
    6
    1
See reviews for
87
38
19
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Brevard, NC
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 21, 2013

Having stayed in many, many Hampton Inns you grow to expect a level of quality and service. This hotel redefines the meaning of worst. The service was poor at best and insulting at worst. From the front desk staff who didn't want to share the Gold Member snack pack and another who gave bad info in order to promote one local cab company; to the housekeeper who barged in when we were dressing for the day and would not leave; to the breakfast person who kicked out a patron who came in bare feet for coffee to take to his room - it was awful! I would strongly advise you to stay anywhere in the DC are but here.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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jfowler24, General Manager at Hampton Inn Fairfax City, responded to this review, October 22, 2013
Wow! I am really sorry we fell short of your expectations. I will take your commnets to my staff and hope to improve our service moving forward. I can say that this is not typical of the service we have historically provided our guests. Again, I am sorry you did not have an enjoyable stay and would love the opportunity to serve you again in the future. If business or pleasure returns you to the Fairfax City, Va area please contact me directly and I will personally see to your reservation needs.

At Your Service,

Jim Fowler
General Manager
Hampton Inn-Fairfax City, VA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 21, 2013

Hotel was clean and quiet. Complementary breakfast was not what we normally have experienced in other Hamton's we have stayed in - not much choice and eggs were barely palatable. We like Hampton's for a family stay and I would stay here again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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Coarsegold, California
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 21, 2013

This hotel was in a nice area,convenient to Interstate, business areas,restaurants. The staff was excellent. They are clearly focused on customer service. The room was very nice and comfortable. The room was quite spacious.The rate was very reasonable as well. I would definitely return to this hotel.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Sistersville, United States
1 review
5 of 5 stars Reviewed September 18, 2013

This hotel was very clean, quiet, safe and close to the metro. Enjoyed our stay very much - staff was very helpful. The only drawback was the advertised 2pm checkout for AARP members - double check the time if you are booking as AARP and expecting a late checkout. The staff did allow us to stay until 1pm, but did not seem to be aware of the 2 pm check out offered on the website. Otherwise, a very good hotel with excellent staff.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Raleigh, United States
1 review
5 of 5 stars Reviewed August 26, 2013

I was extremely & pleasantly surprised by this hotel. I was not expecting this nice of a hotel for the price we paid for the night. It exceeded our expectations and my teenager did not want to leave (they are hard to please). It also had a nice reading book chair in the room. The morning breakfast was very good. The staff offered me contact lens solution and a case when they heard I needed to run out after 10 p.m. as a courtesy!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel-Aviv
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 25, 2013

Clean and quiet hotel.The rooms are spacious and clean. Minimal Lobby and lounge area.
A decent complementary breakfast with a big variety .
The staff is nice and friendly. .
Great complimentary 24h coffee.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Fairfax City

Address: 10860 Lee Highway, Fairfax, VA 22030
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Romantic Hotel in Fairfax
#3 Family Hotel in Fairfax
#6 Business Hotel in Fairfax
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fairfax City 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn Fairfax City Hotel Fairfax
Fairfax Hampton Inn

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