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Hampton Inn Fairfax City: Traveler Reviews

2.5 of 5
10860 Lee Highway, Fairfax, VA 22030
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Hampton Inn Fairfax City
Ranked #7 of 22 hotels in Fairfax
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74 reviews from our community

    Trip type
Traveler rating
    39
    28
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Date Rating
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Great as usual, Hampton!”
5 of 5 stars Reviewed November 5, 2012 via mobile

Myself, my husband, and my in-laws stayed one night while we were in town for a funeral. Check in was smooth and quick. Room was large, clean, modern, and well-appointed. The bedding was clean and luxuriously cozy. Breakfast was a diverse buffet of options- not fancy but something for everyone. My only complaint in a minor one- the a/c in our room (220) was not working quite right and the fan wouldn't stay on. Other than that, and a bit of a hot water shortage in the morning, everything was great.

Also, check out the Italian place next door. They're great!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WVaTravels about Hampton Inn Fairfax City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
“Good nights rest at "reasonable" DC area rates”
4 of 5 stars Reviewed October 11, 2012

Clean, well managed Hampton Inn. Rates are more than reasonable for DC area. Internet was faster than most, health center was clean and equipment reasonable for a Hampton. Traffic around area is a nightmare, so use side street to cross main road.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MauiMarkCT about Hampton Inn Fairfax City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Wonderful staff”
5 of 5 stars Reviewed September 24, 2012

The staff here are wonderful and a match for any 5-star hotel. They are friendly and accomodating. We spoke with the front desk a couple of times about some maintenance issues and each time got a knock on the door within 10 min. In truth, because of those minor issues, this should probably be a 4.5 rating but unfortunately, 4 or 5 are my choices.

Pros: Good breakfast with some hot items, clean and comfortable rooms, friendly staff, lots of stuff nearby, fast Internet, well-maintained fitness room

Cons: Traffic around here is usually bad, even on weekends. No cold water in our room, only warm/hot water would come out. This only seems to be a problem at night, perhaps from too much hot water on tap. Also, the mini-fridge in our room acted more like a freezer. After realizing it was freezing everything, we turned it down to 1-2 which fixed the problem.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask consolz about Hampton Inn Fairfax City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southington, Connecticut
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“Great place”
4 of 5 stars Reviewed August 16, 2012

We stay in Hampton Inns frequently and this one did not disappoint. It was very clean, the staff friendly and helpful and the woman making breakfast in the morning was very nice and friendly. The room with free WIFI was clean, smelled good and the beds were comfortable.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lkis229 about Hampton Inn Fairfax City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst, North Carolina
2 reviews
1 helpful vote 1 helpful vote
“Terrible experience”
2 of 5 stars Reviewed July 15, 2012

I recently stayed at the Hampton Inn in Fairfax, Va for business. I had a terrible stay and will never stay at this hotel again. I checked into the Hotel and my credit card was declined, the hotel staff stated that it was declined and had to call for authorization. I immediately called my credit card company and they had no record of the transaction. The card was declined before it was even set to Bank of America. I guess that Hampton Inn uses an internal credit card service and that service denied my card. I also had to change rooms in the middle of my stay due to a water leak. The gym was in a hotel room on the first floor, they said they were remodeling the gym. The traffic outside the hotel is terrible, expect to sit in traffic for 10-15 minutes to get anywhere 1-2 miles from the hotel. A terrible stay and the staff was not helpful in any way. I will never stay there again.

Room Tip: Recommend Hilton Garden Inn in Fairfax. I would also recommend the Marriott Residence Inn.
See more room tips
  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Brady B about Hampton Inn Fairfax City
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jfowler24, General Manager at Hampton Inn Fairfax City, responded to this review
July 17, 2012
I am sorry your time with us wasn't more pleasant. I am not sure what the exact problem was with your credit card at check in, perhaps a line of communication was down and that is why we called directly and your bank had no immediate record of the request for authorization. This is not something that has happened in the past. I can certainly understand your frustration knowing that there is not a problem with your card and being asked to wait while we work the problem out. We were in the process of renovating our fitness center, which is now complete with all new equipment. In the interim we relocated all of our existing equipment to two converted guest rooms. I am sorry for any inconvenience this may have caused you. Regarding the water leak from the room above you, again I am sorry. I spoke with you directly regarding relocating your room and I was under the impression you understood the situation and it was not a problem for you to move rooms. However, when you couple the other issues together I certainly understand your overall frustration. I realize these issues may have caused us to lose you as a return guest, but we would love another opportunity to serve you and prove that what you experienced was not typical of the service and product we provide our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn Fairfax City

Also Known As:
Hampton Inn Fairfax City Hotel
Hampton Inn Fairfax City Hotel Fairfax
Hampton Inn Fairfax
Fairfax Hampton Inn
Address: 10860 Lee Highway, Fairfax, VA 22030
Phone Number:
Region: United States > Virginia > Fairfax County > Fairfax
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
#5 Family Hotels in Fairfax
#9 Business Hotels in Fairfax
Price Range: $
Hotel Class:2.5 star (2.5*)
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