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“Wonderful time” 4 of 5 stars
Review of Hyatt FairFax at Fair Lakes

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Hyatt FairFax at Fair Lakes
3.5 of 5 Hotel   |   12777 Fair Lakes Circle, Fairfax, VA 22033   |  
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Ranked #7 of 22 Hotels in Fairfax
Washington DC, District of Columbia
1 review
“Wonderful time”
4 of 5 stars Reviewed August 8, 2014

Just finished a four night day stay at the Hyatt at Fair Lakes in Fairfax, Va for a business conference. The rooms were clean and bed comfortable. I never heard any noise from construction or nearby rooms. The pool and exercise area worked for me. The breakfast buffet had a wide variety of foods to select. The staff were helpful and pleasant. Kudos to Mr. Andrew Coutinho who should receive the employee of the year award for his dedicated service. I had a pleasant experience and will inform friends and family to stay here in the future.

Room Tip: I stayed on the first floor in a smoking room with a clean air purifyer. This was a corner suite th...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 14, 2014
Dear RVandervoort,

We are thrilled that you had an overall enjoyable experience at our hotel. We are honored to have Andrew as one of our dedicated employees. We will be sure to share your kind comments with our team. Thank you for providing feedback through TripAdvisor and hope to see you again on your next visit.
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248 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
The Villages, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 8, 2014

This a great hotel, and the staff is even Greater! We stay here often - whenever we return to Fairfax, Virginia. Truly has become home away from home. Accommodations and amenities are great. Location is perfect for access to shopping, transportation, airport, and touring attractions. Staff is always professional, friendly and they go way out of their way to accommodate and make everyone feel welcome, comfortable and at home. Outstanding customer service. Outstanding management. A few names to mention and why we keep returning: Tamara, Theresa, Erin, Rani, Coung, and Rosa !! Thank you to all for making each visit we make to this Hyatt an extra special visit. We always look forward to returning!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 14, 2014
Dear Stephanie V,

We are delighted that the staff has made you feel that this is your home away from home. We appreciate you sharing your experience on TripAdvisor and hope to see you again in the near future.

The Hyatt Fairfax family
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Melbourne, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 7, 2014

Despite reading the reviews here that complained about it being "dated" and "not a real Hyatt", I booked the hotel anyway as it was conveniently located near family we were visiting.

I am glad I did!

We stayed here for 5 nights in July and found the staff really lovely, the room clean and very spacious and overall great value. Now we didn't use the restaurant or gym but for what we needed, a place to stay with comfortable beds... it suited us just fine.

With two little kids, we appreciated the big sitting area and while the hotel is predominantly geared for business, all the space on the ground floor is great for roaming kids.

We would stay at this Hyatt again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 14, 2014
Dear goinghome04,

We appreciate you providing feedback on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. We hope you have the opportunity to experience our three meal restaurant and 24-hour fitness on your next visit. See you soon!
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Charlottesville, Virginia
Top Contributor
53 reviews 53 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 6, 2014

Over many years I have stayed at this property I always enjoy and find myself coming back. The rooms are always cleans and well kept. The beds are comfortable, t.v.'s are up to date with wide screen. The rooms are quite where you don't hear a lot of noise if any. The staff personnel are always kind, courteous and in-tune with my every need.

It's located close and convenient to interstate 66 which takes you to and from DC only 20 minutes away. You are a short drive from everything you want/need restaurants, shopping (Fairfax Mall just only a 1/2 mile down the road). Dulles International Airport is also only short distance away.

I highly recommend this Hyatt Hotel when traveling in and around Fairfax, VA area!

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 13, 2014
Dear randy w,

Thank you for making our hotel your first choice whenever you are in the area. We are lucky to be located in a such a great location that is convenient for all of our guests. Your feedback is much appreciated and we look forward to seeing you on your next visit to Fairfax!
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Shickshinny
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

Enjoyed our stay last night. The hotel lobby was chic, modern and beautiful although the hallways could use a makeover to compete with the lobby.. The breakfast buffet this morning was fresh and full of choices complete with a friendly staff and good service. The highlight of our stay though was our panoramic suite. These suites are located on the end of the hotel and are sweeping half circles wrapped around the entire end of the hotel allowing for a 180 degree circular shaped room featuring three very large glass sections- much larger than windows. For a new take on a hotel room this was the place to be! Never experienced such rooms at any other Hyatt or any other chain for that matter. Took my breath away!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 13, 2014
Dear Mary E,

Thank you for providing feedback on TripAdvisor. We are happy to hear that you enjoyed our lavish breakfast buffet and our Panoramic suite with amazing views of Fairfax. We look forward to seeing you again very soon for another pleasant stay.
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Middletown, Kentucky, United States
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 4, 2014

I normally love staying at Hyatt hotels but this one was just ok. The lobby is nice but the rest of the hotel is dated & worn. It's been years since I have stayed in a room were I could clearly here the people in the room next to me. Hope not to have that experience again soon. I would stay elsewhere at least until they renovate.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 5, 2014
Dear Beth C,

Thank you for providing feedback on TripAdvisor. I am deeply disappointed to hear that you had a less than ideal stay at our property. We are excited to announce that we are in the planning stages of our multi-million dollar renovation. We hope to see you again soon so you are able to experience our new product.
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Northville, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 1, 2014

Stayed at the Hyatt Fairfax for business and was not impressed. I will start with the pro's- front desk very nice, lobby which I believe has been redone nice, mattress very comfy. Cons- Felt very institutional walking down the narrow and dark hallway to my room. Room size was great but the furniture was very worn. The little sofa had stains on the seat, bed side tables had marks all over them. Not normally a Hyatt frequent guest and this reminds me why I go with Hilton.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 3, 2014
Dear short4cj,

Thank you for taking the time to share your experience with us through TripAdvisor.
We are excited to announce that we are in the planning stages of our multi-million dollar renovation that will address all of the room deficiencies. We value you as our guest and your feedback is very important to us.

We hope you will think of us on your next visit to Fairfax and we look forward to being of service to you in the near future.
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Additional Information about Hyatt FairFax at Fair Lakes

Address: 12777 Fair Lakes Circle, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Fairfax
#9 Family Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt FairFax at Fair Lakes 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Unwind at Hyatt Fairfax at Fair Lakes, the ideal hotel designed to meet the needs of both business and leisure travelers. Conveniently located off I-66 in the Fair Lakes development, this AAA Three Diamond hotel places you within minutes of premier shopping malls, major corporate offices, both Dulles and Reagan National airports, George Mason Universtity and the landmark sights of Washington DC. ... more   less 
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Also Known As:
Hyatt Fair Lakes Hotel Fairfax
Hyatt Hotel Fairfax
Hyatt Hotel Fair Lakes
Hyatt Fairfax
Fairfax Hyatt

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