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“Nice hotel when commuting from Vienna” 4 of 5 stars
Review of Hyatt FairFax at Fair Lakes

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Hyatt FairFax at Fair Lakes
3.5 of 5 Hotel   |   12777 Fair Lakes Circle, Fairfax, VA 22033   |  
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Ranked #7 of 22 Hotels in Fairfax
Top Contributor
86 reviews 86 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
“Nice hotel when commuting from Vienna”
4 of 5 stars Reviewed July 23, 2014

Selected this Fairfax hotel on a recent trip to DC. The hotel is a bit dated but was undergoing a facelift of the facade during our visit. The room was very spacious with a separate sitting and sleeping area. A refrigerator was provided as well as coffee maker. The bed was comfy and linens were nice. The hotel offers free parking, internet access, had an indoor pool and hot tub. The lobby area is nice however I did not visit any of the restaurants, etc. within the property. There are many restaurants within walking distance of the hotel. I would recommend this hotel and will stay there again myself.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, August 3, 2014
Dear HappyValley1000,

Thank you for taking the TripAdvisor survey. We are happy that you were able to enjoy the amenities that Fair Lakes offers.
Your feedback is appreciated and we hope you will visit us on your next trip to Fairfax
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    111
    79
    38
    11
    8
See reviews for
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2014

Excellent hotel and service while on a road overnight stop in the Washington area.travelling with kids, we have a good room at a good price. Plenty of restaurant also at walking distance.

One thing was the smell in the room, like it was a smoking room....

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, July 20, 2014
Thank you for choosing to stay with us!

It is wonderful to hear that we were able to meet the needs of you and your family during your recent stay. We hope you will stay with us again on your next trip to the area.

Thank you for taking the time to provide feedback through TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 16, 2014 via mobile

I stay here almost every week ...Rebecca Dickie and the staff always helpful. Morning breakfast very fresh, checking in never a problem, clean rooms, great guest service.... Nice pool nice gym... Always a pleasure to stay at the hotel once again thank you for your service

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, July 20, 2014
Thank you for choosing us week after week. We are very glad to hear you enjoy our hotel and staff. It is our pleasure to provide you with an atmosphere that makes you feel at home.

We look forward to seeing you on your next stay!
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Towson, Maryland
1 review
5 of 5 stars Reviewed July 14, 2014

I stayed at Hyatt Fair Lakes over the weekend with some friends. The room was clean and comfortable. Although very busy due to some wedding event at their location, the staff was very supportive and helpful in making sure our quality of stay was not in any way jeopardized by the high volume of business on Saturday evening. Rani and Emma were at the front desk and their level of professionalism, even though they were swamped with people asking a million questions, never faltered. When we approached Rani to recommend a place to eat near the hotel she took the time to help us out. It was our first time staying at this location and I will make sure to tell others it's a great place to stay and how pleasant the staff is. Thank you!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, July 20, 2014
Thank you for sharing your experience with us through TripAdvisor.

Our outstanding staff is dedicated to providing genuine customer service to meet the needs of our guests. Your kind comments will be shared with Rani and Emma as well as our leadership team.

Thanks again for providing your feedback and hope to be of service to you again on your next trip to Fairfax!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castle Rock, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 14, 2014

I stay at many hotels across the world and am a frequent guest at the Hyatt Fair Lakes. Although the hotel is a little dated the cleanliness and the staff from housekeeping, to restaurant, to front desk to management is top notch.

Rebecca and Tamara remembered me after not being there for a while and really made my day with a personalized welcome back card. I can't say enough about how great it is to have friendly faces and great attitudes to counter the stress of travel.

Thanks to management for making some great hiring decisions top to bottom.

OGM

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, July 20, 2014
We appreciate you taking the time out of your busy schedule to provide feedback through TripAdvisor.

We believe we have the best staff in Fairfax and are happy that your were able to encounter some of the extraordinary members of our team. We look forward to welcoming you back on your next stay.

See you very soon,
Your friends at the Hyatt Fairfax!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed at the Hyatt FairFax at Fair Lakes for a wedding this weekend. Finding it was easy and the hotel staff was very courteous and attentive. The room was clean and everything was in working order, however the room does show some wear and tear. The furniture has dings and dents and areas where they have tried to cover up some of the flaws. The bathroom, was nice, however the dark navy blue wall paper made it seem extremely small.

The only complaints I have are:
1. The room was on the east side of the building. So in the morning when the sun comes up, the windows start heating up and popping and pinging. It was noticeable enough that it woke me up at 6AM both mornings.

2. The vents in the room seemed to squeak when the blower was on, this was enough to keep me awake at some points.

3. The fridge when it kicked on, was a little loud.

4. There was no in-room safe, I have seen them in others but this one didn't have it.

All in all, just minor nit-picks, but it is things that caused me to not sleep too well. (1-3, not 4)

Room Tip: Rooms on the west side would probably be quieter in the morning, but extremely hot in the evening of...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, July 20, 2014
Dear Jason G,

I am pleased to hear that you found the hotel easily and our staff provided authentic hospitality. I am excited to announce that we are in the planning stages of our multi-million dollar renovation that will address all of the room deficiencies.

Thank you for taking the TripAdvisor survey and please keep us in mind on your next visit to Fairfax.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stayed at this Hyatt for one week while helping my nearby in-laws start to prepare to move out of their home. It is clean and the shower is wonderful--lots of water pressure. I think they have a place to buy breakfast, but I just want coffee in the morning, so each morning I walked 5 minutes to Starbucks, where I sat outside and regrouped for the day. The motel is near Whole Foods, Target, and many other stores and restaurants, as well as convenient to I-66. The indoor pool had a friendly guard but the water was murky (not a big deal--I just won't plan to swim there). We will definitely stay here when we return to continue our project. The registration desk staff was friendly.

Room Tip: Stay on an upper floor.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review, July 20, 2014
Dear Julie D,

Thank you for taking the survey. We are excited to hear that you will be visiting us again on your next stay. Our hotel does offer breakfast, lunch, and dinner at our NoVa Grill. Coffee is conveniently available 24 hours a day at our NoVa Market. We are lucky to be set in a convenient location in between multiple shops, restaurants, and movie theaters.
Thank you for bringing the issue with the pool to our attention. This will be addressed with the appropriate department and will be resolved immediately.

Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt FairFax at Fair Lakes

Address: 12777 Fair Lakes Circle, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Fairfax
#9 Family Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt FairFax at Fair Lakes 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Unwind at Hyatt Fairfax at Fair Lakes, the ideal hotel designed to meet the needs of both business and leisure travelers. Conveniently located off I-66 in the Fair Lakes development, this AAA Three Diamond hotel places you within minutes of premier shopping malls, major corporate offices, both Dulles and Reagan National airports, George Mason Universtity and the landmark sights of Washington DC. ... more   less 
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Also Known As:
Hyatt Fair Lakes Hotel Fairfax
Hyatt Hotel Fairfax
Hyatt Hotel Fair Lakes
Hyatt Fairfax
Fairfax Hyatt

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