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“Very friendly staff” 4 of 5 stars
Review of Hyatt FairFax at Fair Lakes

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Hyatt FairFax at Fair Lakes
3.5 of 5 Hotel   |   12777 Fair Lakes Circle, Fairfax, VA 22033   |  
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Spa Package
Ranked #7 of 22 Hotels in Fairfax
Brookhaven, Pennsylvania
1 review
“Very friendly staff”
4 of 5 stars Reviewed June 10, 2013

All staff members were really nice and helpful. We were happy to know that Rebecca (front desk ) knew how use sign language for deaf. so we can communiate very well Thank you Rebecca.
very nice housekeeping and close to restaurant and shopping.
we were there for my daugthers wedding so all my families and friends enjoyed staying there.
we love the bed matteress and pillows. we slept good! Please give me the name of matteress and pillow too

Room Tip: we satisfy where we stay at 12th floor
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    111
    79
    38
    11
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Pforzheim, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2013

All staff members were really nice and helpful - from checkin to checkout ... Guest rooms are a little worn but are modernized at the moment. Lobby, bar and restaurant were remodelled 1.5 years ago and they look great and have a great atmosphere.

Also available: outdoor patio with umbrellas and the permission to smoke.

Quite a few restaurants and the Fairfax mall nearby (5 mins walking distance)

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

Great value for money.
No negative issues at all.
Rebecca (front desk) was fantastic and very helpful.
The elevators were fast and always available.
I would definitely stay there again in the future.
Unfortunately, there were no safes in the rooms. Not a huge deal but somewhat inconvenient. Overall, good choice.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinton, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2013

Decent price through Priceline for 1-night stay. Very nice housekeeping & front desk staff. Close to restaurants & shopping (Target, Walmart, Kohl's, Starbucks, smaller stores). Nice room with desk, sofa, king size bed. Won as 3.5* hotel, next time would probably bid on 3* as that level seems more likely to include free in-room wi fi and free breakfast, neither of which was included at Hyatt Fairfax. (wi fi $9.95)

Room Tip: construction adjacent to hotel, rooms on other side of hotel probably quieter.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fairfax, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2013

Overall this is a good property, probably one of the better hotels in Fairfax. Rooms are rather large, and are more like suites than actual rooms-a definite plus. The hotel entrance is a bit dated, especially for a hotel of this caliber. Showers and bathrooms are ample.

Room Tip: Choose a room up top to have a nice view of the Fair Lakes area. View from the top is very nice, an...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Oglethorpe, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

Awesome and friendly staff! Thank you to: front desk staff: Erin ,milissa, Heidi , tony! You go above and beyond the call of duty! Assistant front desk Rani a big thank u. Cuing ( Food & Beverage Supervior) and staff. Awesome job! Gabriel. Rooming blocks are excellent!! :). Dennis Rorex. WorldStrides OSC

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HyattGuestRelations, Guest Relations Associate at Hyatt FairFax at Fair Lakes, responded to this review, May 14, 2013
Thank you for providing such wonderful feedback. Please know I have shared all of your kind words with the staff you mentioned in your review. I am excited that you had terrific experience. I look forward to your next stay at Hyatt Fairfax at Fair Lakes!

Brock S. – A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2013

This hotel is a bit of a sleeper, located out in the Fair Lakes area of Fairfax. From the outside and from 66 where it is also visible, you would think it's just some old run-down Hyatt, but once you step inside, you will think otherwise. Even the front entrance looks like it hasn't been updated since the early 80's, but don't let that fool you. A few steps to the main lobby and you notice the gorgeous white bar, it's pretty much the focal point of the entire hotel lobby. That entire area is where the majority of the renovations seem to have taken place.

Past the bar is a large area suitable for conferences and company sponsored events (I'm quite familiar with this area as I have attended several wedding receptions and holiday parties here). Staff is good and area is more than sufficient to fit a few hundred of your closest friends and co-workers.

I never stayed at the rooms but I hear they're not too shabby either, a bit dated though. Perhaps this place could use just a little more renovation over time.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt FairFax at Fair Lakes

Address: 12777 Fair Lakes Circle, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Fairfax
#9 Family Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt FairFax at Fair Lakes 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Unwind at Hyatt Fairfax at Fair Lakes, the ideal hotel designed to meet the needs of both business and leisure travelers. Conveniently located off I-66 in the Fair Lakes development, this AAA Three Diamond hotel places you within minutes of premier shopping malls, major corporate offices, both Dulles and Reagan National airports, George Mason Universtity and the landmark sights of Washington DC. ... more   less 
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Also Known As:
Hyatt Fair Lakes Hotel Fairfax
Hyatt Hotel Fairfax
Hyatt Hotel Fair Lakes
Hyatt Fairfax
Fairfax Hyatt

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