Let's start with the good stuff. The hotel room was spotless. The staff is friendly and accommodating and the exercise room has more equipment then most. Like the room it was very clean. I forgot to bring a toothbrush and the front desk didn’t have one on hand. However, they said they would ask someone to bring one up to my room. As promised, within 10 minutes I was brushing. Nicely done housekeeping and front desk.
The Nova Bar & Grill had the worst service I’ve experienced in quite a while. We at in the bar restaurant and though the server was friendly, she was utterly incompetent. She was extremely slow, didn’t check on us until we were done, didn’t ask if we wanted coffee or desert, didn’t bring the bill until we sat there for 20 minutes and didn’t pick up our payments for another 20 minutes. It would have been longer but we went to the bar to pay and it was at that time she “remembered” us. When we asked the bartender if we could pay at the bar she rolled her eyes and said yes. Not a stellar restaurant staff. To make matters worse my tablemates said the food was so-so. My pork loin was more like shoe leather so I’d call it less then so-so. The only redeeming quality to the restaurant was the time between ordering an getting our food was pretty quick. Pretty sad if that is the high point of a restaurant visit.
I ate breakfast on Friday and while the service was good, the food was simply average. I had the breakfast buffet. Not good, not bad. More like you would find at a lower end hotel.
When in the room the noise level in the hall and the room next door was louder then average. Not horrible, but not enough sound batting in the walls.
My recommendation: Stay at the hotel, eat elsewhere.
You have no recent hotel searches.