No room service unless you want to pay extra. They will not bring you towels, you have to go down and get them yourselves. The only cleanliness problem we had was the old bath tub wear and the sheets on the hide way bed was not clean and had stained. They did not come up and change the sheets, we had to take the sheets down ourself and make the bed. Other than that, great price and enough room for 3 people.
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