My husband and I were traveling and needed to use the restroom. The night auditor said in a snotty voice "we don't have a public restroom but help yourselves." What is the point of saying that? I am an AGM and I would never talk to potential guest like that. Also the bathrooms were dirty and have no paper towels or toilet paper. You should work on that. Maybe we wanted to look before staying. I would not consider that hotel after that.