We have stayed at this hotel many times without any problems. The front desk staff is good. However, the room we got on this particular stay was pretty bad. Well when I say bad, I mean the smell of the room was bad. We were in a smoking room so you expect some unpleasant smell, if you aren't a smoker. The smell in this particular room was horrible. It was like someone had been holed up in the room for the past 30 years chain smoking. My husband, who is a smoker even thought it was bad. I will make sure I request that we NOT get that room ever again when we return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.