I checked into my hotel room at 1am and got to bed at 2am only to be woken by a front desk person at 6:00am telling them to move my vehicle for no apparent reason. I was very tired and said "no" on the phone and hung up. They continued to call and call and call until I was forced out of bed. My vehicle was parked in a parking spot at the hotel but they needed a bunch of spots in a row for a delivery. I was extremely upset with only 4 hours of sleep. The front desk did not apologize and the manager (barely speaks english) was even ruder. They did not offer a discount but said I could stay until 12noon. Well, I had to be on the road by 9am and couldn't get to sleep after that debacle. They were rude and didn't care about their customers or customer service AT ALL. There was another person staying at the hotel who had to move his car as well and they actually pounded on his door at 6am. Regarding the hotel itself, the rooms are a decent size but very worn and dirty.
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- Also Known As:
- Econo Lodge Dumfries
- Dumfries Econo Lodge