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“very cool place” 5 of 5 stars
Review of Potbelly Sandwich Works

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Potbelly Sandwich Works
22035 Dulles Retail Plaza #100, Dulles, VA 20166
571-434-7710
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Ranked #5 of 49 Restaurants in Dulles
Restaurant details
Lansing, Michigan
Top Contributor
113 reviews 113 reviews
101 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
“very cool place”
5 of 5 stars Reviewed June 7, 2014

after several visits here we love this sandwich shop
very busy long lines but very fresh food you get the big city feel and you fit right in
very cool atmosphere
will return

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24 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Virginia Beach, VA, USA
Top Contributor
165 reviews 165 reviews
75 restaurant reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
“Sandwiches are always a treat.”
5 of 5 stars Reviewed July 12, 2013

I had a turkey breast/provolone. Other family members had other choices. Have eaten in one of these before in Charleston. Good sandwiches and salads. Great choice of chips and nonalcoholic drinks.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leominster, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Came in for change, stayed for lunch!”
5 of 5 stars Reviewed July 8, 2013

Came in to get change for the parking meter, because the card reader was broken, and the smell was intoxicating. We were planning on going elsewhere for lunch but for the price, and from that smell, we just came back here! It was DELICIOUS! Their famous peppers are a must, and the meats just taste so fresh! Quick too! TRY THEM!!!!

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA
Senior Contributor
33 reviews 33 reviews
24 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Service is up and down”
4 of 5 stars Reviewed June 18, 2013

Let me start with I really like Pot Belly, especially when they moved into the Reston Town Centre years ago. I'm a brown bagger most of the time but at times we would leave the office to have some lunch with others and the options are not all that great for just sandwiches. Good price for good food. However, the few times I've visited the location in Dulles - near the Wegman's plaza - the service is at times SO slow when it should not be. There would be 3-5 people in line, and only one person making the sandwiches, with other employees doing other things - and these tasks never seemed to be important. Now, would you not try to get through the rest of the customers instead of talking away with other co-workers? Not that we were in a hurry, but come on. As a previous waitress, we were trained to make sure customers were taken care of asap. So, come on PB! You've got good food - don't ruin it with slow service! We visited this on a Saturday so not sure what it is like during the week. The Reston location works like a huge oiled machine - way to go!

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Germantown
Top Contributor
224 reviews 224 reviews
100 restaurant reviews
Reviews in 102 cities Reviews in 102 cities
111 helpful votes 111 helpful votes
“Avoid the "Oarmeal" because its not”
2 of 5 stars Reviewed June 10, 2013 via mobile

Potbelly do sandwiches and do them well. However they seem to have jumped on the breakfast wagon and in an attempt to compete with all the other breakfast providers have added "oatmeal".
It is not oatmeal. Clearly out of a package with water added and stirred into a gruel that is tasteless, lumpy and unpleasant
Big mistake IMO to try and fail so badly. Better to. It offer it than diminish the brand

  • Visited June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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