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“Saving Grace!” 5 of 5 stars
Review of Courtyard by Marriott Dulles Town Center

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Courtyard by Marriott Dulles Town Center
3.0 of 5 Hotel   |   45500 Majestic Drive, Dulles, VA 20166   |  
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Ranked #2 of 5 hotels in Dulles
Atlanta
1 review
2 helpful votes 2 helpful votes
“Saving Grace!”
5 of 5 stars Reviewed February 7, 2013

I frequent the Dulles, VA area often for school and have traditionally stayed at a property that provides a slightly closer proximity to our campus. However during my last few visits to the area, I experienced repeated issues with the other location and after having ants, dead bugs, someone else's hair entangled in my towels and a rather unprofessional run in with the manager of the property, packed my things and headed on over to the Courtyard. To my pleasant surprise, the hotel lobby has undergone a pretty impressive renovation! My hotel room was spotless, and everyone that I encountered was pleasant, courteous and seemed to genuinely appreciate my business. I've vowed to never again return to the other property in this area and am 100% committed to making this Courtyard Marriott my "home away from home" when I'm away at school.

Room Tip: You're walking distance from the Dulles Town Center, PF Changs and The Cheesecake Factory!
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2013

I travel for business often. This property is very clean and well maintained. I was greeted with a warm welcome and smile with a similar experience on my departure. The location is great as it is directly across the street from Dulles Town Center with many choices for restaurants and mall shopping. The room was very clean and the bed was comfortable.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagerstown, Maryland
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 20, 2013 via mobile

I booked a room here for a night for my wife and I to stay after a company party. I booked a king size room and used points. When we get there, the lady says, "is 2 queens ok?" I told her no. This is something about the hotel business that drives me crazy. If I booked a king size room, what makes you think I want a room with 2 queens? Pay attention and do what the guest wants. I will say that they did end up putting us in a king room. Duh, that's what I booked. Then in the morning, their "complimentary" coffee was no where to be found. I can appreciate the fact that they want people to buy the starbucks in the lobby, but once I did find the hidden FREE coffee, there were no cups no coffee. A nice lady did help us get cups and coffee. They weren't all that busy, but they sure acted like they were. I travel a lot and my wife doesn't. I wanted to give my wife a nice experience and it was far from that. Probably never stay there again.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

I was in Dulles for a business trip and my wife also came along. The stay at the Courtyard was a pleasant suprise. Too many times I have stayed in the "usual" hotels while on business and as expected got the "usual" accomodations. The hotel is very nicely decorated and the rooms are pleasant and clean. But the nicest suprise was the staff. Very friendly and extremely accomodating. If you are in the Dulles area and in need of accomodations, I would highly recommend this place.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 18, 2013

stayed on the last night of my holiday to usa.checking was very good and the girl who checked us in guided us well and also gave us the menu for a chinese restaurant which delivered good food to us very efficiently and in a short time.rooms and beds were good--bathrooms need some improvement.wifi was good and location at dulles town center is good. we were a few minutes away from dulles airport and all in all a very good value for money. will definitely go back

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 16, 2013

My fiance and I stayed here on a weekend getaway to Northern Virginia. I chose this hotel for its location about halfway between Tysons Corner and Leesburg with easy access to both Routes 7 and 267. The hotel is in a quiet area and is across the parking lot from Dulles Town Center Mall. The check in was warm and friendly and as an elite member I got a chance to spin their prize wheel and hit the Jackpot of 1,000 Points! Our room was close to the elevator and ice machine but there were no noise problems throughout the night. The hotel is about 40 mins from DC but once the Silver Line is complete will be a short drive to the Reston Station.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Raleigh, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2013

I have been staying at this Courtyard for years. I've seen their ups and downs. I miss the breakfast buffet and "Sammy" who was always a friendly face first thing in the AM. But change is good and the new lobby, lounge, and bestro is a good move to keep pace.

I come back because this hotel has friendly employees, is well kept, and has great location. It is quiet, yet close to my business office in Ashburn and to Dulles (without the highway or airport noise of other hotels in the area). Walking distance to food at the Dulles town center mall can't be beat. The rooms are comfortable and allow me to get my work done when I am away from home. The hotel offered very competitive rates for the area. I will continue to stay there when I can.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Dulles Town Center

Address: 45500 Majestic Drive, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Dulles Town Center 3*
Official Description (provided by the hotel):
Welcome to the Courtyard Dulles Town Center Marriott, we make your stay productive and relaxing! Whatever your needs may be we are here to help. With 147 rooms and 10 suites, your choices are available. Come and stay in a wonderful way! ... more   less 
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Also Known As:
Courtyard By Marriott Dulles Town Hotel Dulles
Courtyard Dulles Town Center
Dulles Courtyard
Dulles Marriott

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