My stay started off with an email detailing airport shuttle information and tidbits about the hotel and what it offers. I called for a shuttle pickup, and a friendly voice answered promptly. Instead of the regular driver, a member of management drove so their employees could enjoy a staff Thanksgiving luncheon.
The check-in process was done quickly by genuinely nice people. Once again, management was manning the desk so that the associates could enjoy their meal. I booked at the last minute, and the room was as described. Spotlessly clean and fresh smelling!
I stay in hotels a lot for business travel, and this one met all my needs. I can't wait to book another stay!