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“Not bad” 3 of 5 stars
Review of Holiday Inn Washington-Dulles Int'l Airport

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Holiday Inn Washington-Dulles Int'l Airport
3.0 of 5 Hotel   |   45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166   |  
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Ranked #4 of 5 Hotels in Dulles
GreenLeadersGold level
Wilmington, Delaware
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
58 helpful votes 58 helpful votes
“Not bad”
3 of 5 stars Reviewed July 31, 2014

Stayed here for Pony Nationals, it's a nice two story hotel, typical of most hotels that service an airport, staff was less than friendly and if you ever needed anything you had to go to the front office and get it, it wasn't brought to your room. The life guard was either falling asleep or on their phone most of the time, no towels at the pool and again had to go to the lobby to get them. Kids were constantly running up and down the halls on both floors and nothing was done yet adults drinking alcoholic beverages in the lobby is unacceptable because police showed up in tactical gear??? will definitely not stay here next year.

  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review, August 1, 2014
Mary R.

Thank you for staying with us, and I appreciate your feedback about your stay. I apologize for the issues you experienced that detracted from your visit. I do hope you will reconsider and stay with us again next year. If so, please let me know if I can be of assistance.

Bob Janis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2014

Excellent full service hotel. Rooms are nice, beds are very comfortable, plenty of pillows. Bathroom is spacious. O'Malley's Pub has great selection of food and beer. We were there for a week for a softball tournament. The front desk was very accommodating, day or night. The Sales Manager, Sarah was a very gracious host and help us with everything we need to run our tournament. I highly recommend this hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dehradun, India
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

Big , clean and good rooms. Microwave, fridge and a coffee maker provided in the room. We faced no problem with the check in which was quick. Very spacious property. Breakfast was good thouh there was not much of a choice for the vegetarians. Recommended for staying.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waynesville, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed 3 nights for a family DC get-together. The facility was well-maintained and had some nice amenities including the pool and fitness center. We ate breakfast onsite one morning and found the wait-staff to be VERY friendly, professional and accommodating! The only drawback I see is the amount of driving and traffic encountered back and forth to Washington, D.C. However, I would not hesitate to stay again at the Holiday Inn Dulles Airport.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvington, Virginia
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 20, 2014

This isn't a destination hotel to me, but rather a good option to park and ride if you have an early morning flight and live too far away to drive to the airport the morning of the flight. They have a package where you stay the night and can leave your car on the premises for up to 30 days I think, with a shuttle that takes you to and from Dulles Airport. The negative is that it is a large sprawling hotel with all rooms on the first floor. It's like a maze to find your way around. Still, a good deal, clean room and fair price. I recommend it.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review, August 6, 2014
Dear Norman S,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I'm sorry you were unhappy with the appearance of the property. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

Yes, it's far from DC but my room was lovely. The ladies at the front desk were hilarious and very accommodating. In the lobby, there's a corner with computers and a printer so that you can print whatever you need. There's a shuttle that takes you to the airport.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 28, 2014

We stayed for five nights for a family vacation. The hotel was exactly what we wanted, clean room and nice staff. We ate at the restaurant a few times, good food but service was slow. Nice to have the "kids eat free" perk. Huge pool and nice hot tub also. We also used the free shuttle to Dulles Airport to catch the bus into DC. Great visit!

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Washington-Dulles Int'l Airport

Address: 45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington-Dulles Int'l Airport 3*
Number of rooms: 243
Official Description (provided by the hotel):
One of Washington’s best hotels, the Holiday Inn Washington Dulles International Airport provides lodging accommodations in Northern Virginia near Washington Dulles International Airport and 25 miles from Washington D.C. Holiday Inn Dulles Airport is convenient to Dulles 28 Centre. ... more   less 
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Also Known As:
Holiday Inn Washington-Dulles Int`l Airport Hotel Dulles
Holiday Inn Dulles
Dulles Holiday Inn

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