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“Extended Stay” 5 of 5 stars
Review of Holiday Inn Washington-Dulles Int'l Airport

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Holiday Inn Washington-Dulles Int'l Airport
3.0 of 5 Hotel   |   45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166   |  
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Ranked #4 of 5 Hotels in Dulles
GreenLeadersGold level
Owasso, Oklahoma
1 review
“Extended Stay”
5 of 5 stars Reviewed July 24, 2013

I had an extended stay at this hotel and found it to be excellent. The hotel staff was so nice and helpful. The lady working in the gift shop was just delightful. The General Manager took the time to check on guests, which is something I admired greatly! I would recommend this hotel to anyone! It is a great place!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Central City, Iowa
Senior Contributor
31 reviews 31 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 22, 2013

The food was catered by the hotel and was a little sketchy but other than that, all the staff was very hospitable. The rooms were nice and clean, no complaints! The restaurant was a little pricey, too.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 8, 2013

I would recommend this hotel as a stopover for airport or before onward travel. We found the staff very friendly & welcoming. We arrived early and they had our room ready for us so we could check in and go sightseeing. They have a courtesy bus service to airport which is frequent. At Dulles airport stop 2e you can get a 5A bus into the centre of Washington. Get off at LeFont plaza and a short walk from there to Smithsonian Museums, monuments & White House. Would use hotel again.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 19, 2013

This hotel was very basic. The room was clean and comfortable and check in was smooth and error free. It was nice to have free wi-fi and I did use the business center to check email etc but other that that it was nothing about this hotel that stood out as fabulous. There is a gift shop onsite that was open from 7a-11p. That was very convenient. They didn't offer any free breakfast like a lot of Holiday Inns do. Having the shuttle to the airport was a plus as well as the discounted parking. We asked for a late check out and were given one w/o hesitation. We checked out 30 minutes later than we told them we would and they didn't charge us an extra day. That's the only reason I gave them 4 stars instead of 3. Would use them again in the future. You can't beat their rate for the overnight parking compared to the airport.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alness, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2013

The staff were all very pleasant and the rooms were clean. It is a bit of a shuttle bus ride from the airport but that is ok. The shuttle bus runs every 30 mins I just missed one so had to wait t full 30 mins. The room was basic but had all the required amenities, but there was a bit of a stale smell in the room. The strange thing is I could not pull the curtains over in the room. It was just the net curtain. But having been travelling for 20 hr I was too tired to complain. Ok as a one night stay but no longer.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review, June 17, 2013
Dear John M,

Thank you for your feedback regarding your recent stay with us. We truly appreciate it since it helps us to better our product and our services. I’m sorry that your room did not have a fresh smell to it and that you could not completely close your curtains. I’m sure this was frustrating especially after traveling for more than 20 hours. I have reached out to our Executive Housekeeper to ensure that the room attendants are refreshing the room each day and issues such as the curtains not closing are addressed and fixed right away. I hope that you will consider staying with us again if your travels bring you back to the Washington DC area. Thank you!

Zarar Ahmed
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pequea, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2013

We were looking for reasonably priced lodging close to Dulles, with breakfast and an early morning shuttle. This hotel worked great for us. Check in was prompt, pleasant and professional. We got the a.m. shuttle information we needed right away. The lobby,stairs,halls and room were all very clean. The towels were nice and fluffy. A little thing but nice - the shower head was easy to adjust and was actually positioned to the side to not hit you with the first blast of cold water. The bed was comfortable with plenty of good pillows. The shuttle driver was efficient and no nonsense. She knew the airline crew that rode with us; they were clearly regulars. We had the option in the morning for breakfast for 1 or points -- we chose the former. After dropping me off at the airport, my husband came back for breakfast.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schenectady, New York
Top Contributor
72 reviews 72 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 5, 2013

First don't expect that the 'airport' hotel is anywhere near the airport! There is a shuttle but make sure you get on the correct Holiday Inn shuttle as there are different ones for the various Holiday Inns near the airport. They are marked but check before getting on! I waited a good 20 minutes for the right shuttle to arrive. Thankfully the weather was warm. Go to the far end of the hotel shuttle area. You do need to look out for the right shuttle as the place is too small for them all to park so often double park.

Check in was swift and front desk staff polite. The hotel only has 2 floors so don't try and book an higher floor room. The room was large, with the usual fridge, microwave and coffee machine. There was a desk and office chair as well as a comfortable single chair with ottoman. Everything was clean and I was impressed with the overall good state of the hotel. There s a lounge area with comfortable chairs, an open area business center as well as a large TV listing departure information from Dulles with updates every 2 minutes. Very useful!

There is a pub offering food but I did not use it. Breakfast was standard hotel buffet with overall good range of options. Breakfast service was good. I had complimentary breakfast but prices seemed more than reasonable for all that was offered.

The hotel is about an hour from DC with traffic, so don't expect to hop into the city unless you have a car.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Washington-Dulles Int'l Airport

Address: 45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington-Dulles Int'l Airport 3*
Number of rooms: 243
Official Description (provided by the hotel):
One of Washington’s best hotels, the Holiday Inn Washington Dulles International Airport provides lodging accommodations in Northern Virginia near Washington Dulles International Airport and 25 miles from Washington D.C. Holiday Inn Dulles Airport is convenient to Dulles 28 Centre. ... more   less 
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Also Known As:
Holiday Inn Washington-Dulles Int`l Airport Hotel Dulles
Holiday Inn Dulles
Dulles Holiday Inn

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