We had a long/bad day. Our first flight was delayed then we missed our connecting flight and the last flight was cancelled so we were forced to make arrangements for a place to stay for the night and it was very late. I thought Holiday Inn would be a good choice because I always good experiences at other ones. When we got there the staff was very short and unfriendly but, I was so tired I didn't care that much. The room was left dirty from the previous guest and for some reason they didn't completely clean the room. In the bathroom, there was a dirty towel and a used shampoo bottle like somebody just used the shower and on the desk there was writing on a notepad. We asked for a crib on the phone but, when we got there the front staff said they were out but, maybe they just didn't want to get us one. Either way, we didn't get it. Lastly, as we were trying to get ready to go bed (because that was the only thing we really wanted to do). The staff came to the door and said they heard yelling from the room. We arrived very late and I could see where the noise could wake someone up (we have small children) but, there was no yelling. I didn't like the way it was handled because they knew we just checked-in and there are nice ways to say keep the noise down. Sadly, they decided the rude and unfriendly option was better. This was one the worst stays I've ever had at any hotel and with so many hotel options around dulles airport why choose a dirty room and unfriendly staff.
- Official Description (provided by the hotel):
- One of Washington’s best hotels, the Holiday Inn Washington Dulles International Airport provides lodging accommodations in Northern Virginia near Washington Dulles International Airport and 25 miles from Washington D.C. Holiday Inn Dulles Airport is convenient to Dulles 28 Centre. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Washington-Dulles Int`l Airport Hotel Dulles
- Holiday Inn Dulles
- Dulles Holiday Inn