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“Decent Hotel - Great Airport Location” 3 of 5 stars
Review of Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166   |  
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Ranked #4 of 5 hotels in Dulles
San Diego, California
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
“Decent Hotel - Great Airport Location”
3 of 5 stars Reviewed August 2, 2007

OK hotel. Only stayed here for one night and got an oder room. It wasn't bad, and had a nice view of the pond in front of the hotel. Service at the lobby bar was horrible to the point that I almost walked off without paying my tab. You pretty much have to throw your glass at them to get their attention. LOL. Front desk was nice & helpful though. There is a restaurant (didn't eat there) and a starbucks off the lobby.

The hotel is so close to Dulles that you could probably walk there if you had to. Obviously a good choice for travelers.

  • Liked — Great airport location.
  • Disliked — Poor service in lobby lounge.
  • Stayed July 2007, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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303 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Europe
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 20, 2007

I got a walk-in rate of $99 plus tax for a Saturday night - I was surprised, I expected it to be a lot more.

The bar, bar food, serving staff and front desk staff - excellent.

Our room was through a miriad of corridors, I kept getting lost. We were overnighting between flights and had three heavy suitcases, so it was a bit of a pain to take them to and from the room - it literally was a 5 minute walk. At least it was quiet!!

Overall, I'd stay again no problem. But I'd ask for a room closer to reception.

  • Liked — So close to the airport
  • Disliked — Corridors are so long!!
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fresno
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2007

Hear ye! If you are the type of traveler which does not mind paying an atrocious amount of money for a second rate hotel and extremely poor customer service then HERE'S YOUR SIGN!

To begin, the hotel is badly in need of rennovation, the room no bigger than my closet and by all means if you do stay here do not ask the staff to go above and beyond, it is beyond their understanding and capability.

If given the option to stay at this particular hotel again, I would choose homelessness. In fact, my experience was so bad I plan on ruling out choosing a Marriott at any location again.

  • Stayed April 2007
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 22, 2007

We arrived in the early morning after a redeye. And like another reviewer was given a non smoking room on the ground floor that reeked of smoke. We were then given room 3410 which was fine until we took a nap between 11:30 - 4 pm to recover from the jet lag,etc. There was an intermittent screeching sound like a heater trying to start every 30 minutes. My husband was able to sleep and tune it out but since I was closer to the sound, I rested but could not exactly sleep. At shower time, I realized the noise came from beyond the bathroom walls, perhaps from the water starting. The bathroom was clean, but trying to figure out how to turn on the water and the right temperature for the shower was a feat in itself. I went to get the robe in the closet- soft, clean, but strange no belt! I was glad to find the snack shop downstairs. i'm glad I didn't order any food at the restaurant after reading the reviews after we arrived home. We typically love the Marriott but this experience would be categorized as a bit strange.

  • Liked — comfortable beds
  • Disliked — noisy room
  • Stayed January 2007, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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USA
Top Contributor
89 reviews 89 reviews
32 hotel reviews
Reviews in 51 cities Reviews in 51 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed December 4, 2006

We had a very early flight from IAD, and decided to stay at this hotel to maximize our sleep the night before. The park and fly option was about $120 including tax. For that price, you get the room and up to 2 weeks parking. The money you save on parking can just about pay for the hotel (or maybe more than pay for the hotel....). The hotel is on the airport property. They run a shuttle every 15 minutes. We found the shuttle to be very prompt. It takes about 2 minutes to get from the hotel to the airport. The hotel was clean, the room was nice, and the check in was easy and friendly. There was plenty of parking available. I would definitely do this again and use the same hotel. (NOTE: There is another Mariott hotel in Herndon, but not on the airport property - we met some people who booked the wrong one by mistake -- if you are doing the park n fly and want to be at the hotel located on Dulles Airport, make sure you get the right one).

Stayed November 2006
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Duluth, MN
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 17, 2006

This hotel is literally at the airport - was very convenient for a late night arrival and picking up a rental car the next morning. The hotel was clean and very well-appointed. The beds were dreamy! The only two small disadvantages were difficulty understanding the international staff over the phone when asking for direction and in person at the desk AND the shuttle from the airport was difficult to catch- did not pass by every 15 minutes as promised - but may have been an isolated incident. We got a great price on this hotel through priceline and were very satisfied with our stay- a lovely hotel and good value.

  • Liked — Clean comfortable rooms in a convenient location
  • Disliked — Not a destination hotel, but great stop over.
  • Tips/Secrets — Call ahead about meeting the hotel shuttle.
  • Stayed November 2006, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 28, 2006

We stayed here on Christmas day for a Park and Fly. The lobby was festively decorated. Our room was fine. The staff were nice considering they were working the holiday. We also received a free pay per view movie; we chose Madagascar which is now a favorite. Nice Bath & Body toiletries. Only comment was the lobby dining area smelled smoky even in the non-smoking area. Shuttle was on time. We'll stay again.

  • Stayed December 2005, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Washington Dulles Airport Marriott

Also Known As:
Washington Dulles Airport Marriott Hotel
Washington Dulles Airport Marriott Hotel Dulles
Marriott Dulles
Dulles Marriott
Address: 45020 Aviation Drive, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
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