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“Old, overpriced and run down” 2 of 5 stars
Review of Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166   |  
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Ranked #4 of 5 hotels in Dulles
A TripAdvisor Member
“Old, overpriced and run down”
2 of 5 stars Reviewed November 28, 2005

People are pleasant, open and nice. Location is really great for catching an early morning flight. But at $300 per night, expect more...much more. Hotel itself is old and shows it. Rooms are clean, but tired. Food was okay, but not great. Concierge level carries extra cost, but club room was disappointing. Next time, I'll go someplace else. For about the same money, the Ritz at Tyson's Corner is far superior. And I getting up 30 mins earlier is a worthwhile tradeoff.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Merida, Mexico
Top Contributor
117 reviews 117 reviews
117 hotel reviews
Reviews in 69 cities Reviews in 69 cities
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed November 2, 2005

Good hotel conveniently located within the Dulles airport, and only a few minutes by free shuttle to the terminal. The indoor heated pool and whirlpool are great amenities, and the locker rooms and showers at the pool mean it is not necessary to walk back to your room in your wet swim wear, rather you can shower and change at the pool, which is nice. The hotel is comfortable, staff were friendly. I did not try any of the food and beverage outlets.

  • Stayed October 2005, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed August 18, 2005

Let me start off by saying that I'm a corporate pilot, and I stay the night on the road 100+ nights a year, so I don't give one-time, biased views of hotels. I stay in a lot of them, all chains, and I understand the importance of staying in good places when you travel.

I stayed at this particular Mariott for three days recently. Overall it was a good hotel, but there were a few issues I'd like to list.

First off location. There is nothing around the hotel to do or eat. The only option you have is to eat at one of the two restaurant's inside the hotel. These left a lot to be desired!

When I say two restaurant's, don't let that fool you. They're actually one and the same, even including the same menu, they're just located in two different places. Very poor selection, and even poorer food quality. I tried their breakfast, lunch, and dinner, and the only thing I found that was even decent was the Spinach/Artichoke Dip, and the Bacon Cheeseburger. The food defintely wasn't worth the price. I paid $12 for Fish and Chips, and I got two pieces of meat that would hardly qualify as fish, and a smal handful of fries. The guy I was travelling with got the Chicken Tenders, and he had the same experience. Personally I think the meat was one in the same!

The restaurant service was absolutely horrible. I didn't go down and visit once where I didn't wait any less then 15 minutes for a waiter to come over to my table to introduce himself and take our drink order, you wait atleast 20-30 minutes for your food, then once your done, you can wait up to 20-30 minutes for them to come over and take your plates and give you the bill. And needless to say, you're getting great service if the waiter comes over once while your eating to refill your drinks or ask if you need anything. It gets very frustrating after awhile. And what's even more frustrating is that it's your only option of places to eat. There's no where else around the hotel to go. I couldn't even find a vending machine in the hotel to eat out of instead. Just pop and ice machines everywhere.

Now to be fair, the hotel rooms were nice, and very comfortable. One thing I love about the Mariott chains is the comfortable down comforters and pillows. Always get a great nights sleep when I stay there. The rooms were overall clean, and the house keepers were always very friendly and accomodating. The rooms were by far my favorite part of this stay.

Mariott is typically a great chain and I try to stay at them every chance I get, however this one is a far exception of your typical Mariott hotel, and I would highly discourage anyone from staying at this particular hotel!

  • Stayed August 2005, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
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14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed August 8, 2005

I stayed here 7/29, the night before I had a 6am flight. The parking was $30 for a week, MUCH cheaper than the Dulles facilities. The only catch is that you stay here one night. Not an issue! The room service was adequate, the rooms are a bit small, but this isn't a place you come for luxury, but for convenience. The airport shuttle runs every 15 minutes starting at 5am, and runs every 10 minutes up until midnight (after that, call and they will come and get you). The shuttle drivers are SO nice and helpful! There is even a TV monitor in the lobby by the phones that show flight departures over at the airport! Great little sundry shop off of the lobby as well. I plan on using this hotel from now on when I have an early morning flight!

  • Stayed July 2005
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Top Contributor
64 reviews 64 reviews
59 hotel reviews
Reviews in 57 cities Reviews in 57 cities
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed July 30, 2005

Recently stayed just one night at the Dulles Marriott. The room was above average, though the carpeting by the door was worn so bad the color had completely faded away from it. The hotel is rather spread out, so if you know you have a lot of luggage, you might want to request a room close to the lobby. My room was actually as far as one could be from the lobby and it was a bit of a pain to schlep my bags with. The best reason to stay here is their unadvertised airport parking charge - $30 for 7 days, $ 40 for up to two weeks. I really didn't do anything else beyond sleep there, so I can't pass judgement on other aspects of the hotel.

  • Stayed July 2005
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Italy
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed July 7, 2004

I stayed here end of June as my husband had a company weekend meeting. Location right next to airport but in resort type setting. Free shuttle every 15mins (I think) to Dulles. Staff concerned about you and are hard workers, all of them. Outdoor very clean large pool adjacent indoor pool by exercise room. Wish we could have stayed a little longer. He went to his meetings and was very satisfied with the food and service and setups. They have free van service daily to Chantilly Va. Hazy Air Space museum where there is IMAX and Air France Concord, Enterprise, all kinds of airplanes, 3D space simulator etc. Very nice. And alternating days to either Reston or Dulles Shopping area. But the best thing were the beds, down pillows and comforters and nice linens for a bed made properly. We slept really well. I was glad to see airline stewards and pilots staying there too. Food was good in restaurant and they knew I was alone as I couldn't attend the events of my husbands company. And they were all so kind.. We had a small room but I am sure there were larger rooms but it did not matter as the king bed was so comfortable. Very clean. The van driver told me they spent a lot of money buying all new pillows and comforters. Nice stopover before or after DC next to airport and for sure a great place for an international company to host a meeting for associates coming in from direct locations.

  • Stayed June 2004, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Washington Dulles Airport Marriott

Address: 45020 Aviation Drive, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
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Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Dulles Marriott

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