Let me start off by saying that I'm a corporate pilot, and I stay the night on the road 100+ nights a year, so I don't give one-time, biased views of hotels. I stay in a lot of them, all chains, and I understand the importance of staying in good places when you travel.
I stayed at this particular Mariott for three days recently. Overall it was a good hotel, but there were a few issues I'd like to list.
First off location. There is nothing around the hotel to do or eat. The only option you have is to eat at one of the two restaurant's inside the hotel. These left a lot to be desired!
When I say two restaurant's, don't let that fool you. They're actually one and the same, even including the same menu, they're just located in two different places. Very poor selection, and even poorer food quality. I tried their breakfast, lunch, and dinner, and the only thing I found that was even decent was the Spinach/Artichoke Dip, and the Bacon Cheeseburger. The food defintely wasn't worth the price. I paid $12 for Fish and Chips, and I got two pieces of meat that would hardly qualify as fish, and a smal handful of fries. The guy I was travelling with got the Chicken Tenders, and he had the same experience. Personally I think the meat was one in the same!
The restaurant service was absolutely horrible. I didn't go down and visit once where I didn't wait any less then 15 minutes for a waiter to come over to my table to introduce himself and take our drink order, you wait atleast 20-30 minutes for your food, then once your done, you can wait up to 20-30 minutes for them to come over and take your plates and give you the bill. And needless to say, you're getting great service if the waiter comes over once while your eating to refill your drinks or ask if you need anything. It gets very frustrating after awhile. And what's even more frustrating is that it's your only option of places to eat. There's no where else around the hotel to go. I couldn't even find a vending machine in the hotel to eat out of instead. Just pop and ice machines everywhere.
Now to be fair, the hotel rooms were nice, and very comfortable. One thing I love about the Mariott chains is the comfortable down comforters and pillows. Always get a great nights sleep when I stay there. The rooms were overall clean, and the house keepers were always very friendly and accomodating. The rooms were by far my favorite part of this stay.
Mariott is typically a great chain and I try to stay at them every chance I get, however this one is a far exception of your typical Mariott hotel, and I would highly discourage anyone from staying at this particular hotel!
- Official Description (provided by the hotel):
- Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more less
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- Also Known As:
- Washington Dulles Airport Marriott Hotel Dulles
- Dulles Marriott