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“Good!” 3 of 5 stars
Review of Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166   |  
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Ranked #5 of 5 Hotels in Dulles
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Good!”
3 of 5 stars Reviewed 6 days ago NEW

Huge Hotel. Kept neat. the gym room is nice. the lobby is good. too much walk from elevators to the room. they need more elevators. food is good in the concierge lounge. good for business. Right in the airport!

Room Tip: Closer to elevators is better, otherwise you will walk a mile.
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  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 5 days ago
Dear Sridhar K,

Thank you for sharing that you had a good stay with us recently at our hotel. We are happy to know that our convenient, close proximity to the airport helped to make your travel easier.

We are glad you enjoyed our fitness room and concierge lounge and that your room accommodations were to your liking.

You are a valued Marriott guest and we hope we can welcome you back when you are in the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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New York City, New York
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is definitely one of Marriott's first properties. The layout of the place really blows - you may have to walk forever to get to your room after checking in. The hotel has 3 floors, and many rooms, so obviously the floors go on forever since they didn't build up. Lots of (free) parking. The rooms are typical Marriott layout, but the furniture leaves a lot to be desired - it is old, tired looking, and cheap looking. The wallpaper appears to be fairly new, the lighting in the bathroom is extremely dim, overall the room was very clean, as was the bathroom. The Concierge lounge is right off the lobby, a poor place in my opinion - it should be much more private. Choices for breakfast were typical Marriott Concierge, although the evening selection hot dish consisted of a single pasta dish - cheap in my opinion. Considering the room price for this property, I was not enthused and will definitely choose a different Marriott next time I'm in the area.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 2 weeks ago
Dear bob375,

We appreciate the time you took to share your experience with us. We are very sorry if you felt our property did not uphold Marriott's high standards of hospitality.

Guests primarily choose our hotel because of its close proximity to Washington Dulles Airport and the convenience it offers when flying in and out of the city.

We understand that every guest has individual preferences for what they like and do not like in a hotel and we are very sorry if we failed to meet your needs.
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Washington, DC
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed here multiple times before flights over the years. Completely recommend this airport if you are flying out of or into Dulles. Shuttle bus runs at frequent intervals, and drivers are so great. They load your luggage cheerfully. Staying here before the flight is the only pleasant thing about air travel for us these days.

Entire staff here is really friendly, and willing to help in any way they can. The bed was comfortable and we slept well. Extra-nice bath amenities and clean room. Excellent check-in experience. Being older, I especially appreciate being located near the lobby because otherwise it is such a long walk, with lots of luggage. So, Thank you, kind folks, for your consideration.

Left before breakfast, but we did have dinner the night before. Although served by a very nice lady, I can't say I was overly impressed with the food this visit. Maybe we just hit an off time. Regardless, we enjoyed it because the ambiance was pleasant, service good, and we were glad to relax after the long drive from our home.

We will be back!

Room Tip: Ask for a room close to the lobby.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 2 weeks ago
Dear rothea,

We are thrilled to know that staying at our hotel helps to take away some of the stress of air travel. Thank you so much for taking the time to let us know that our convenient location to the airport and our continuous free shuttle service to and from the airport are very helpful and that it helped you to have a more relaxing time.

Our staff strives hard each day to be friendly, welcoming and helpful to each and every guest and we are pleased to know you received wonderful service from all of our associates throughout our stay. We are also glad to know your special requests were taken care of at check-in and that you were pleased with your room accommodations including the comfy bed and bath toiletries.

We hope when you are traveling again, we can welcome you back. Happy New Year!
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New York City, New York
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
Reviews in 32 cities Reviews in 32 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the perfect airport hotel. Excellent shuttle service and very nice remodeled lobby. The restaurant was very good & open until late ~ it also had a very pleasant ambiance. Basically the hotel is actually cool & would do well even placed right in DC. The concierge lounge is also top-notch among Marriotts. My absolute fondest memory of the hotel, though, were the lights at the hotel entrance......... holiday-style but this was in September. I sat outside among the lights and enjoyed a tranquil sunrise repose before my early departure........ Yes, "tranquil" & "repose" and this is in the context of air travel........ at Dulles!!

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 4 weeks ago
Dear Alexia R,

Thank you for sharing how much you enjoyed staying at our "perfect airport hotel" and that you loved the decor and set-up of the hotel.

We are pleased to know you found our Concierge Lounge "top-notch," and that our close proximity and shuttle service to the airport helped to make your travel experience a bit more relaxing.

Most of all, we are glad we could offer a "tranquil sunrise repose" before you got on your way.
We hope we can welcome you back again some day.
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Ottawa, Canada
Top Contributor
66 reviews 66 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 20, 2014

While we had a long walk to our room, it was comfortable and clean. The onsite restaurant is open until midnight, and serves good food. Try to sit away from the door/front desk area as it does get drafty. The shuttle ride was about 5 minutes, great for early morning flights.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 4 weeks ago
Dear anya_at_large,

We appreciate you taking the time to share your review of your recent stay with us. Thank you for sharing that your room accommodations were comfortable and clean and that you enjoyed a good meal at our hotel restaurant.

We know traveling can be stressful so it makes us happy to know you appreciated our free airport shuttle and close proximity to the airport to make your travel a bit more relaxing. We hope we can welcome you back when you are traveling in the area again.
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Tyrone, Georgia
Top Contributor
117 reviews 117 reviews
38 hotel reviews
Reviews in 49 cities Reviews in 49 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 17, 2014 via mobile

When I have business west of DC or fly into Dulles, this is my hotel. Close to airport and rental cars location. They started a nice welcome email 24 hours before your stay. Mobile check in was fast. Front desk bought me a Starbucks coffee for Xmas. They were having a holiday greeting event and invited me in instead of conirger room (I'm Platuim). It was a full course thanksgiving meal - very nice. Breakfast in CR is great also - cut potatoes, bacon, eggs and all the rest. I always stay here when in area and recommend it. They have a airport shuttle - you can not walk to airport.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, December 18, 2014
Dear Cordon J,

Every guest who walks through our doors is a valued customer and we are thrilled to know you always have a great stay when you visit this area and that we are your hotel when of choice when flying into Dulles! Thank you for taking the time to share your glowing review with other TripAdvisor members!

We are glad that even before you arrived, you felt welcome by receiving or pre-check-in email and that our mobile app for check-in made everything much easier and quicker for you. Making our guests feel welcome and well cared for is our number one priority and it makes us glad to know that a cup of Starbuck's coffee and an invitation to join in a special meal, helped make a busy traveler feel at home!

Thank you for sharing how much you enjoy the Concierge Lounge and that our airport shuttle makes it easy and fast to get back and forth to the airport.

Thank you for being a loyal Marriott customer and making us your hotel of choice. We look forward to your next stay with us.
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Manassas, Virginia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2014

Flew into Dulles Airport to attend a party hosted by the Marriott Dulles Airport - the shuttle was . Comfortable bed, large bowed shower rod made the shower spacious. Buffet dinner was delicious - beef tips were tender, salad very fresh. Breakfast omelette was enormous, and service was excellent.

Green Features: Green - towels and linens only washed when needed.
  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, December 10, 2014
Dear TwinkleTravler,

We are pleased to know you found "comfort on the airport grounds! Thank you for sharing how much you enjoyed your stay and the event you attended while here. We are glad to hear our shuttle service to and from the airport was very helpful to your travels and that your room accommodations were to your liking, especially the spacious shower area!

Our Food & Beverage staff work very hard to prepare wonderful meals for all events held here at the hotel and also at our restaurants. We are glad to know you enjoyed it all!

We look forward to welcoming you back next time you visit the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Washington Dulles Airport Marriott

Address: 45020 Aviation Drive, Dulles, VA 20166
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
Number of rooms: 368
Official Description (provided by the hotel):
Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more   less 
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Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Dulles Marriott

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