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“Clean hotel, very friendly staff” 4 of 5 stars
Review of Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166   |  
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Ranked #5 of 5 Hotels in Dulles
The Hague, The Netherlands
Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
“Clean hotel, very friendly staff”
4 of 5 stars Reviewed yesterday NEW

Good choice if you need to catch an early flight. There is a free shuttle every 15 minutes. No noise heard from airplanes.

The only negative to mention is that service in the cafe next to the reception is slow and not very friendly. Besides this breakfast was very expensive for the quality offered ($27 for a bowl of yoghurt and a cup of coffee)
Rooms are clean and spacious.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Murrells Inlet, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 days ago NEW

Clean rooms. Excellent service. Delicious food. I never head an airplane! The batteries on my TV remote we're dead. The maintenance man appeared within 3 minutes of my call and brought me a new remote. Awesome professionalism. My housekeeper spoke to me every day and was very helpful.

Room Tip: Ask to be close to front desk otherwise you might walk a long way.
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 3 days ago
Dear Karen W,

Thank you for taking the time to review your recent stay with us. We are so happy you had a wonderful stay with us and felt you received "excellent service!" Our staff strives each and everyday to ensure our guests feel welcome and well cared for and we are glad you received the Marriott hospitality we are proud of while you stayed with us.
We look forward to welcoming you back again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lorton, VA
Top Contributor
105 reviews 105 reviews
16 hotel reviews
Reviews in 54 cities Reviews in 54 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is excellent if you have a flight to or from Dulles and you need a bed just before or after your flight. Also, their parking rates are very competitive as compared to Dulles regular parking rates. This is *NOT* a hotel to base your DC trip out of.

The hotel is clean and the only hotel located pretty much on Dulles airport. The shuttle to the airport goes all day at regular intervals, and all night as necessary.

The interior of the hotel looks like most Marriotts that are a bit dated, which is all fine as long as you only use this hotel as a bed at Dulles airport.

In our case, it was perfect the night before our long flight to east-Asia for a two week trip. The lower parking rate took a good bite out of the hotel price.

This hotel gets a lot of flack here on Tripadvisor, which is really not necessary as long as you do not make the mistake of basing your DC trip out of this hotel. Do not do that. You are on the airport, far, far away from DC area businesses or tourist attractions (well, ok, technically the Smithsonian Udvar-Hazy Air and Space is close by, but even that is a hassle getting to). There are no other amenities nearby. You are thirty miles from Washington, DC proper, and at least five miles from the closest place where you can get out of your car to eat or shop.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 1 week ago
Dear kbpneacl,

We appreciate you taking the time to share with other TripAdvisor members that you feel our hotel is a great place to stay when "catching a flight!" Thank you for letting us know how convenient our location to the airport was for your travel plans and that our continuous shuttle service made your traveling easier.
Although you can take public transportation to the heart of Washington D.C., we appreciate your trip tip to those who might expect that we are very close to all the tourist attractions.
We hope to welcome you back when you visit the area again.
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Wiesbaden, Germany
Top Contributor
71 reviews 71 reviews
48 hotel reviews
Reviews in 29 cities Reviews in 29 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott was just what you expect from a Marriott. Clean, standard amenities, properly furnished. The rooms were quiet, even though located on the airport grounds. I had a light breakfast early the next morning and found the service to be good, but the breakfast was just acceptable. Good eggs, but hash browns that had been fried a second time and were pretty much inedible. The hotel had good toiletries, an impeccable bathroom, and a lovely view of a small lake. Front desk was cordial and helpful. I have lived outside the USA for about 20 years now and am fully aware that minibar items are paid, but I was surprised to be billed $3.50 for a tiny bottle of water sitting on my table. There was no mention whatsoever that the bottle was not offered to guests, unless one had to dig through the room service menu or something to find a price! Would I stay here again? Yes, coming in the evening from Europe, I would definitely stay here again, then move into DC the next day. Another guest told me they have a great drive and fly plan.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 1 week ago
Dear Rhine-and-Roses,

We are so happy to know you felt our hotel was great for an overnight stay before boarding a plane. Thank you for sharing that your accommodations were to your liking, that you had a peaceful night sleep and that you even like the bath toiletries! We are always happy to hear our staff were cordial and friendly,too!
We apologize if you were not aware there is a charge for our in-room bottled water, which is provided as a convenience to guests who want bottled water, but may not have brought their own, similar to the mini bar selections for other beverages.
Our "park here, fly there" package is a very popular and convenient way to travel. We hope you may choose that option next time you are traveling.
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Kunitachi, Tokyo
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros. Very close to the Dulles airport within 5 min by shuttle which runs every 30 min.

Cons. The air conditioning was very noisy. Even after a long transpacific flight, I could not sleep well. It turns out that if you set it to "Economy", you can turn it off but it is not apparent.

Overall evaluation. Too expensive ($240 for a night) for the facility it provides. I will probably not go back unless a cheaper price is offered. I would look for other brands with newer facility.

  • Stayed November 2014, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 1 week ago
Dear yhayashi0728,

Thank you for sharing your review of your quick stay with us recently. Many choose our hotel because of the close proximity to the airport and our free airport shuttle which helps to ease some of the travel stress.
While it is never our intention to disappoint guests in any way, we apologize if you felt our property did not provide good value for your travel dollar. We are competitively priced with other full-service hotels in the area that offer the same location, quality standards and amenities as our property.
We hope you will choose to stay with us again when traveling through the area.
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Seattle, Washington
Top Contributor
374 reviews 374 reviews
38 hotel reviews
Reviews in 92 cities Reviews in 92 cities
258 helpful votes 258 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I needed to stay at Dulles because I had a very early flight out the next morning. A friend dropped me off at the Marriott because I am a member of the Marriott Rewards Program. The hotel was fine and airport transfer was convenient.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 3 weeks ago
Dear misopiso88,

Thank you for continuing to choose Marriott's as your hotel of choice! We appreciate you sharing that you had a pleasant, quick over night stay and that you found our close proximity and shuttle service made your trip to the airport very convenient.
We hope when you visit the area again, we can welcome you back.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I often travel for business in Washington DC, however, I rarely fly in and out of Dulles Airport. Last night I needed to do so, and opted to stay at the Marriott Dulles Airport because I got a fantastic rate. Have only been here for a night, but the place is worth reviewing, simply for the service, alone. from the phone call I made to the front desk to inquire about the airport shuttle, to the friendliness of the shuttle bus drivers, to the courtesy of the staff at check-in, it is clear that management places a high priority on excellent customer service at this property.

Guest room I had had two double beds, it was quite spacious, with a nice working desk. Separate sink area and good-sized shower/water closet.

The breakfast that is included in the room rate is outstanding. Full hot breakfast buffet with lots of extras - fruit, yogurt, bagels, lox, fresh oatmeal, etc. Despite the fact that it is a buffet there is a phone waitstaff that serves you fresh orange juice and hot coffee, with friendly attentiveness. After I had eaten the buffet, one of the waitstaff asked me if I would like a fresh waffles or omelette from the kitchen… All included with the buffet.

I can't think of a negative thing to say about this Marriott. Definitely will be my go-to choice at Dulles.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review, 3 weeks ago
Dear Cheri O,

Thank you so much for sharing your wonderful review of you outstanding over night stay with us. We are so pleased that your quick choice of hotels turned out to be a great choice! We are thrilled to know you found your accommodations to your liking and that you enjoyed a wonderful breakfast buffet before you had to get on your way.
We appreciate you letting us know how attentive and welcoming our staff was from check-in, to your breakfast experience and also the shuttle driver and service. We are thrilled to be your "go to hotel" when you come back this way again! We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Washington Dulles Airport Marriott

Address: 45020 Aviation Drive, Dulles, VA 20166
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
Number of rooms: 368
Official Description (provided by the hotel):
Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more   less 
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Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Dulles Marriott

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