I use this hotel with some frequency. I am often very satisfied. This time less so. Long story short, after an extremely frustrating and drawn out day of travel, I simply checked in, crawled into bed, and crashed. The next morning I woke up to find that the room was surprisingly not particularly clean. There was food on the floor, someone had written on the bed linens with ball-point pen, the coffee maker still had remnants of coffee in it, and the toilet refused to flush properly. The room itself was quiet and the shower was fine; the towels were all in place as were shampoos e t c. The staff were efficient and professional as always. So the entire situation with a half-serviced room at full rate was really quite puzzling to me -- this had never happened to me before here. And of course, having already slept the night, I couldn't prove that I myself was not responsible.
- Also Known As:
- Washington Dulles Airport Marriott Hotel
- Washington Dulles Airport Marriott Hotel Dulles
- Marriott Dulles
- Dulles Marriott
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