I use this hotel with some frequency. I am often very satisfied. This time less so. Long story short, after an extremely frustrating and drawn out day of travel, I simply checked in, crawled into bed, and crashed. The next morning I woke up to find that the room was surprisingly not particularly clean. There was food on the floor, someone had written on the bed linens with ball-point pen, the coffee maker still had remnants of coffee in it, and the toilet refused to flush properly. The room itself was quiet and the shower was fine; the towels were all in place as were shampoos e t c. The staff were efficient and professional as always. So the entire situation with a half-serviced room at full rate was really quite puzzling to me -- this had never happened to me before here. And of course, having already slept the night, I couldn't prove that I myself was not responsible.
- Official Description (provided by the hotel):
- Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more less
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- Also Known As:
- Washington Dulles Airport Marriott Hotel Dulles
- Dulles Marriott