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“Comfortable Airport Hotel” 4 of 5 stars
Review of Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166   |  
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Comfortable Day Rooms
Ranked #4 of 5 hotels in Dulles
Montreal
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“Comfortable Airport Hotel”
4 of 5 stars Reviewed July 12, 2013

This Marriott offers the experience one expects from a Marriott: a clean room, a comfortable bed, in-room coffee maker, a large TV, and peace and quiet. For an airport hotel, had surprisingly nice views—courtyard or a small lake with just blooming cherry trees. In terms of frustrations, the layout of the hotel is not conducive to suitcases, especially rollers. The hotel has long hallways of sleeping rooms—with stairs halfway down these hallways. Furthermore, the hallways are a bit far from the lobby—too far for a hotel where people are supposed to come and go quickly. Also note that the restaurant wasn’t really operating the night I was there. That was a problem because we were there for a business meeting and needed something quieter than a bar—and that served food. Overall, recommend the hotel for a quick, business oriented stay.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2013

This is a great hotel if you have business by the airport or have been stranded by United Airlines in IAD for the night. The rooms are decent and have been updated but can see the wear on the hotel. The restaurant is good but a little pricey as you might expect but the food is actually pretty good. The van service is very dependable as it departs for the terminal every 15 minutes and the staff is good about driving you to other local restaurants and the Udvar Hazy Air and Space Museum. The staff at check in/out is pleasant and welcoming, as is the staff at the restaurant and bar. A good hotel if you are just staying out at the airport area and not going downtown.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Virginia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 7, 2013

Check-in was absurdly slow despite an abundance of hotel staff standing around. Hotel staff throughout our stay didn't seem to understand customer service or general friendliness. You have to be assertive to get attention or service. Our room had a beaten up old mini refrigerator that looked like it had a seen one too many college parties, and there was a giant fan sitting next to it, which made us wonder if the AC had experienced trouble recently. The room furnishings were dated and the bathroom didn't even include a blow drier. One pillow was missing a case. On a positive note: The bed was comfortable and the shuttle to and from the airport was very convenient. Not recommended unless you just want the best proximity to the airport.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2013

We've stayed in this hotel a number of times and have never been disappointed. It's an excellent choice if you want to park and fly. The rooms are clean, and the service to and from the airport is prompt.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winnipeg
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2013

Stay away from this hotel! They totally exploit their patrons! If you've got no car, you're a captive and they'll milk you for all you've got. You'll have no choice but to eat in the hotel lobby where meals cost the same as in a high end restaurant, but without the service. You have to watch them at every turn, as they'll try to charge you for costs you never incurred. They tried to charge me for a breakfast buffet I never had. Our first evening there we ordered food during happy hour when it was half price, and didn't receive it till 3 hours later when happy hour was over! Rather than apologize for their bad service and make amends, they added insult to injury by charging us full price, not even giving us the happy hour reduction! The only good thing about the hotel is their free shuttle service to the airport every 15 minutes.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
112 reviews 112 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed June 14, 2013 via mobile

Stayed here for one night recently and it is very convenient to Dulles Airport. The front lobby/bar area looked new and nice, but our room seemed tired and dated. Old worn looking furniture. Also the layout of this hotel is weird, kind of sprawling and confusing. The room was clean enough, and the shampoo and body wash were very nice, but overall this Marriott in my opinion does not live up to the Marriott standard. However, I would not hesitate to stay here again due to the close proximity to Dulles Airport.

Stayed June 2013, traveled as a couple
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Indiana
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 11, 2013

The wi-fi here is spotty. It would only work in certain parts of my room. I was a marriott elite member so I didn't have to pay for it, but otherwise I would have asked for my money back.

The restaurant "Aviate" inside the hotel was pretty expensive, and although the food menu descriptions looked appealing, the actual food was just so-so for the price. Didn't like the Calamari. The "Heirloom Tomato Salad" was average at best. Breakfast seemed pretty average also. If I had it to do over again, I would go offsite for food.

Room Tip: I would ask for a room close to the center of hotel. Maybe wi-fi would work better if centrally loca...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Washington Dulles Airport Marriott

Address: 45020 Aviation Drive, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
Official Description (provided by the hotel):
Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more   less 
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Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Dulles Marriott

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