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“Very convenient and nice property.” 4 of 5 stars
Review of Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166   |  
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Ranked #5 of 5 Hotels in Dulles
Charlotte
Top Contributor
65 reviews 65 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
“Very convenient and nice property.”
4 of 5 stars Reviewed March 2, 2013 via mobile

I stayed in this hotel for 2 nights on business. Location is great, only few minutes from Dulles Airport. The staff is very nice, attentive and very customer oriented. As a Platinum member, they email you and welcome you before you even arrive. I asked for an early check in and they accomodated my request, which was very helpful for my schedule. The property itself is in very good shape (although it's not a typical big Marriott type) but I wouldn't consider it "top notch 5 stars" because it's a smaller hotel than the big "marquee"types you'd see in downtown areas. This one looks/has more of a Courtyard look (about 3 stories high) but better. Still, I had a very nice stay in a quiet room. I'd definitely would stay there again when I'm in the area in the future.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Merthyr Tydfil, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 28, 2013

Not great!
Room was absolutely fine but felt totally robbed paying 37 dollars for a glass of wine and a double baileys.
The room was picked up by the airline so fine - but I would certainly think twice before spending my own money here.
Breakfast buffet was not good for 18 dollars got a better choice in the complimentary buffet at the quality suites oceanfront Jacksonville Florida
Even stranded airport passengers have a choice where to stay
My advice if you are paying yourself you may want to shop around.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Montagnola, Switzerland
Top Contributor
58 reviews 58 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 25, 2013

Convenient to the airport is worth something, but this Marriott is dark and dated, and there are lots of other hotels in the nearby vicinity where you might get a better value. Low ceilings, old carpets and a noisy heater were just enough to make me think that the price I paid for an upgraded room was just too much. On the plus side, the public/lounge area was a great place for a meeting, and the breakfast was good. All in all, not bad, but not what I hoped for.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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washington, va
Top Contributor
59 reviews 59 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 20, 2013

The convenience of this hotel can't be beat, and the attentiveness of the staff is exemplary. For the rest, this is indeed a cut below the Marriotts we have become used to--and come to expect. It took quite a few interventions to receive the lounge access for which we had booked: there seem to be some (intended?) ambiguities between a room on the "Executive Floor" and with "Executive Lounge Access," between the website and the actual reservation, and even between different Elite memberships (especially if it is "only" Silver). In addition, for the so-called Executive Level, the room was utterly basic and barely standard, and the lounge food was minimal. These impressions were reinforced subsequently by a lack of response from the hotel management to our comments, and by a longer and more pleasant stay near Chicago, in a hotel of a competing chain. This competitor gave us far better value, and we may take a closer look at it for our further travels...

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Iran
Top Contributor
81 reviews 81 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed February 16, 2013

I was there because my flight was cancelled! It is absolutely not comparable with other marriott hotels. First of all, room was very small. walls were too thin that I could hear every thing!! Sheets were damaged and had stains.

Carpet was damaged, bath tub was stainy and very small. Shower was awful and didn't pour water smoothly.

I was woken up at 4 a.m because some crazy people at back of my door were speaking and making noise..

It was a terrible experience for me. Food was overpriced.

About the bed: There was a pad under the sheets that has a red color and look unpleasant. Sheets were torn!!! Also, I had only two small pillows and no regular-size pillow. Bed was uncomfortable.

It was like a inn rather than hotel!

Room Tip: Not choose rooms farthest to the lobby because you had to walk over two minutes in a low-ceiling hal...
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  • Stayed February 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sheffield
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 14, 2013

With airport hotels I've come to expect slightly lower standards, this hotel is no different, that's not to say there's anything major wrong with it, it's just more Marriott courtyard than normal Marriott.

The hotel is situated in a surprisingly pleasant lake setting. The rooms are small but comfortable, the staff were helpful. The food was overpriced (again as expected) but adequate. Wifi is free if you're a rewards member (free to sign up) and worked great for 95% of the time.

The airport has a free airport shuttle running every 15 minutes from the hotel pick up curb. The hotel is around 5 minutes drive from the airport.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
88 reviews 88 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 31, 2013

Where do I start? First, the bad: It is freezing in my room. Can't get it above 65. Toilet leaks inside. flushes itself every 10 minutes. Shower has low pressure and even lower temperature. Concierge lounge: food is scarce and not great. I ask for early housekeeping and all week they come 4-5 pm Seems like a 10 minute walk from front door to my room and I had to park in the boonies, probably due to the park and fly folks.
Now the good: Location is great, and staff is friendly and professional. They are remodeling but quietly and not intrusive. Room is large, clean and fairly quiet. You can hear the planes but not loud at all. The TV is pretty far from the seating and bed, but is reasonably sized so that is not a problem, however the menus did not function so you can't get PPV or services.
The Ugly: I had an end of the hallway room. Wireless? forget about it. I can connect, sloooowly, and have to reconnect frequently.
Having said all that, I will probably be back. These kind of issues are usually taken care of quickly, and may not affect other areas of the hotel

Room Tip: Stay away from the "nicer" rooms at the end of the hall
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Washington Dulles Airport Marriott

Address: 45020 Aviation Drive, Dulles, VA 20166
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
Number of rooms: 368
Official Description (provided by the hotel):
Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more   less 
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Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Dulles Marriott

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