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Washington Dulles Airport Marriott: Traveler Reviews

3.5 of 5
45020 Aviation Drive, Dulles, VA 20166
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Washington Dulles Airport Marriott
Ranked #5 of 5 hotels in Dulles
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199 reviews from our community

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chambersburg,pa
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“park and fly....then wait :(”
3 of 5 stars Reviewed November 26, 2012

i agree with other reviewers, this is THE most convenient hotel to the airport and takes some stress out of the traveling process. The lobby restaurant is a little busy and hard to get service at times. Definitely not someplace where you can de-stress, but you can get some grub before you hit the road or the sack. The rooms are a little smaller than usual, but most are only going to spend a few hours sleeping there anyway so its not a factor, if you just want to park and fly and save the cost of parking at a Dulles economy lot. You do still have to pay a nominal parking fee but its cheaper than the Dulles fee and you have less risk of missing your flight for sure. My main complaint is that they must have the worst system for the shuttle. I have stayed there several times before flights and twice on my return we had problems with the shuttle. Once we even had to walk back to the Marriott because the 'substitute' shuttle vehicle only had a sign in its window indicating it was affiliated with the Marriott...and the sign had fallen out of the window!! i dont know how many times it passed us but at 1 AM i was not going to wait forever. Unfortunately, i had entered their phone number incorrectly in my phone and could not reach them. The second time, i did have the correct phone number and called them 3 times letting them know every other hotel shuttle had passed us, some twice! (i told them the Bed Bug Inn had even passed us by, i guess i was a little upset:)...oh well:)...it did eventually arrive, but after returning from 80 degrees in the caribbean, 40 degrees was pretty darn chilly to wait for half an hour! we were traveling with 2 other couples and they appreciated the closeness to the airport for our departure. Not impressed by the shuttle service either, especially after the HORRENDOUS experience of getting thru customs at Dulles, Seriously, there were hundreds of arriving passengers, 50 "brand new immigration kiosks" and only 6 were manned! i guess i cant review the customs service can i...lol.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask drsteve76 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Not too bad; but rooms need better sound proofing...”
3 of 5 stars Reviewed November 11, 2012

Had to stay here after I missed my connection from Dulles to Jacksonville; it's not a bad hotel, functional is the best word for it.

My room had TWO connecting rooms too it and the soundproofing was poor; I heard their TVs and other noises during the night. Not the best Marriott I've stayed in.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Choubi_Chin about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
“Convenient; could use a refresh.”
3 of 5 stars Reviewed November 8, 2012 via mobile

I stayed here for a night in November for a business trip. With an early morning flight out of Dulles, this is the place to be. You really cannot pick a more convenient location to the airport.

The quality of the hotel is a different story. The lobby area is great; no complaints. My room was strange. I had a king room with ceilings so low that I could touch them (I am 5'8"). The carpet, linens and curtains were new but the furniture was from either the late 70's or more likely the early 80's (this fake, light wood). The bathroom was very, very tight. My 3rd floor hallway smelled like mildew. The shampoo in my bathroom was half gone. The bathroom tile was a 1980's beige but the countertop was updated. I wasn't sure if the whole hotel had this sort of "half upgrade" so I didn't feel the need to report anything to the front desk.

It was a fine experience since the hotel staff was very friendly and the location was ideal. However, just know what you are getting; it's not a brand new or recently overhauled Marriott.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask S-Dubb about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
“No surprises, very convenient”
4 of 5 stars Reviewed November 6, 2012

The Dulles Marriott is a very good hotel and is located closer to the terminal than any other hotel. It could probably get by on that alone but thankfully the property is up to Marriott standards and the service is excellent. I've stayed there several times a year for several years now and there have been no surprises, it's a good experience every time.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rapperSanFrancisco about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bahrain
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“A good place to overnight before or after a long flight”
3 of 5 stars Reviewed October 31, 2012

My family and I stayed in the Dulles Airport Marriott during a layover after a long flight from overseas and before continuing on to the West Coast. Overall, the Marriott was what you would expect from an Airport hotel. The check in process was very fast; even though there were a lot of people checking in, we were on our way to our room very quickly. Beyond that, there was very little service provided. No assistance was provided (or offered) in getting our four bags to the room and except for a very nice security guard near the elevators, no one seemed interested in providing assistance to the guests.

One bright spot was the bed; the mattress was one of the most comfortable that I have ever slept in!

Also, the chicken teriyaki from room service was fantastic!

This hotel is located on the airport grounds so if you are looking for a place to stay during a layover and you don't mind the high cost, then this may be your place. If you are looking for a hotel to stay in while touring Washington DC, I would recommend staying closer to the City.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask WeLuvBah about Washington Dulles Airport Marriott
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Additional Information about Washington Dulles Airport Marriott

Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Washington Dulles Airport Marriott Hotel
Marriott Dulles
Dulles Marriott
Address: 45020 Aviation Drive, Dulles, VA 20166
Phone Number:
Region: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Dulles
Price Range: $
Hotel Class:3.5 star (3.5*)
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