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Washington Dulles Airport Marriott: Traveler Reviews

3.5 of 5
45020 Aviation Drive, Dulles, VA 20166
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Washington Dulles Airport Marriott
Ranked #5 of 5 hotels in Dulles
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200 reviews from our community

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Monterey CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Old and somewhat tired, but OK”
3 of 5 stars Reviewed September 27, 2012

I was married in Washington DC in the last century (1970 to be exact) and we put our wedding party up at the Key Bridge Marriott (then new). As an Army first LT, the price (35 dollars) was over ten percent of my monthly pay. But it was luxury defined for a young kid and his new bride. The Dulles Marriott retains--for good and for bad--that 1970's feel. It takes a long time to reach a room in this rectangular hotel with a series of ramps and elevators. The rooms are last century modern, though the soft goods are new (I hope). Clean and well ventilated--but the windows do not open.

At peak times the hotel is very expensive, not so at off times (April 15th being one of those). There are more staff to welcome you than an airport TSA adventure line. But overall they are helpful, sometimes overly so. Concierge Lounge is well staffed, always busy, and spacious.

This is the first time in about fifteen stays at a Marriott hotel that my status (Platinum Premier) has been recognized and commented on by the person checking me in. Nice small touch.

So, if you crave that elusive mid-century modern experience this is your hotel. You'll be pushed back in time (except for that LG HDTV where the Zenith was).

Room Tip: Inside rooms get less airplane noise. Choose the top floor even though it's a hike from the lob...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RD24 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Close to airport”
4 of 5 stars Reviewed September 13, 2012 via mobile

I have stayed at this hotel many times. It is at the airport and has convenient airport shuttle times. The rooms are average, but clean. The staff is friendly. They have the best blonde brownies I have ever had.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask B G about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund, Sweden
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“consistent, year-in year-out year after year”
4 of 5 stars Reviewed September 13, 2012

I travel from Europe to the US a few times a year and have learned by experience that trying to connect to a domestic flight at Dulles is essentially impossible. Thus, instead of missing flights and sitting in the airport for an additional 6-8 hours, I started spending the night at the Dulles Marriott and continuing my trip via car the next day. I have stayed at this property perhaps 20 times over the past decade. It is very consistent. I use this property because of the shuttle bus service every 20 minutes. No telephones, no fuss, the bus is always there. The property is dated, but clean. The staff are very professional. The rooms are always quiet. The room service menu is functional. I think if you book through marriott.com, the internet is free (but I am not sure about this). The shuttle bus drivers will usually give you a ride to the rental car companies instead of taking you back to the airport to hop a rental car bus. All in all, I am very satisfied with this property because while it is not spectacular, it has been extremely consistent over the years. I know exactly what I will get, which is a de-stresser when traveling. If you have time and energy, explore. If you are a weary traveler looking to crash, in my opinion, this is the most efficient alternative in the Dulles area. Mid-week prices can be steep. Weekend prices tend to be very reasonable.

Room Tip: Ask to be isolated -- the property is sprawling, so there is usually a reasonable chance to get away...
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask finicky_traveller_66 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
1 review
1 helpful vote 1 helpful vote
“Double charge > still waiting for refund...”
2 of 5 stars Reviewed September 13, 2012

I made a reservation in this hotel because I had to stay overnight in Washigton for my flight. I booked the room around two months in advance. However, the day after I left the hotel I saw a charge in my credit card for the same amount that I had already paid. I contacted them and they said that it had been a mistake. They told me that I would get a refund in my next credit card billing cycle. Since it didn't happen, I contacted them again. To make a long story short, after several emails, phone calls and "we'll process your refund today", I still don't have it, and it's been more than two moths since I stayed there. I'm definitely NEVER coming back or recommending this hotel to any of my friends.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Carmen P about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Dissappointed.”
3 of 5 stars Reviewed September 10, 2012

I have stayed here numerous times and this was the first time I ever noticed the makers of the sheets. Although the room was clean, didn't smell musty, & sheets were very soft, I was disappointed to see that the sheets and towels were not made in the USA - why does the Marriott company chooses to use them? ...As much as I like the hotel, maybe I need to change hotels and support those that support the USA.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kisma1 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Washington Dulles Airport Marriott

Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Washington Dulles Airport Marriott Hotel
Marriott Dulles
Dulles Marriott
Address: 45020 Aviation Drive, Dulles, VA 20166
Phone Number:
Region: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Dulles
Price Range: $
Hotel Class:3.5 star (3.5*)
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