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“Filthy dirty, old, and unhelpful desk attendant” 1 of 5 stars
Review of Fairfield Inn & Suites Dulles Airport

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Fairfield Inn & Suites Dulles Airport
2.5 of 5 Hotel   |   23000 Indian Creek Drive, Dulles, VA 20166   |  
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Ranked #3 of 5 Hotels in Dulles
Baltimore, Maryland
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Filthy dirty, old, and unhelpful desk attendant”
1 of 5 stars Reviewed November 20, 2012

I see that other people stayed in this hotel at the end of October 2012 but had a different, more pleasant experience. My bathroom walls were covered with black mold. There was a giant mildew stain on the ceiling. I wish I had noticed this before I went to sleep. There were stains in the sheet and a black hair. The carpet and furniture was old and dingy. The workout room was literally 90 degrees. The wifi didn't work in my room so I had to go to the central area. The best part was that they refunded my money. I hope they do something about that bathroom because it's unhealthy.

Room Tip: If you need wifi tell them to put you in a room that can access it.
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review, January 29, 2013
Trip Advisor is an open invitation to guests to share their experiences with many lodging brands. Our Fairfield Inn Marriott, Dulles Airport-Chantilly is a property that has been ranked among the best in its Marriott class. We take your comment seriously and will give it proper attention.
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122 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Hertford, North Carolina, United States
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 25, 2012

This hotel is very close to Dulles Airport, and therefore, convenient to Herndon, VA locations. The room was spacious and nicely furnished, and the bathroom, while not huge, was big enough to be comfortable. Everything was very clean and in good condition.

The breakfast had nice, healthy choices! Instead of the normal Fruit Loops and such, there were several Kashi choices, Cheerios and a couple of other non-sugary cereals. They had both regular and lite yogurts and individual containers of fruit. There was an egg dish, sausage, cooked oatmeal with toppings and a waffle baker, so most anyone could find a breakfast to suit their taste. The breakfast room was somewhat small, as was the lobby area.

While there are no restaurants or activities very close to the hotel, there are many options within several miles, either in Herndon or Sterling.

We found the staff to be very courteous and helpful.

Room Tip: Since the hotel is very close to the airport, there was some plane noise. This may be less noticeabl...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review, January 29, 2013
Thank you for your positive comments on your stay at Fairfield Inn Dulles Airport South-Chantilly. Next time you some to stay with us, please look into our restaurant lineup - Longhorn Steakhouse, Bob Evans and Santini's just across from our parking lot. Two minutes to one of the best pizza's outside of Manhattan is a sweet feature of our hotel.
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Tucson, Arizona
Top Contributor
75 reviews 75 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 25, 2012

I usually stay at the Residence Inn at Dulles, but they were full this weekend. Fairfield was my backup and a very good one. The reception at the desk was warm and friendly and with a batch of fresh cookies. Parking was convenient, as was the internet access and the free breakfast was notches above average.

Room Tip: Try one of the end rooms for a quiet stay.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nocera Umbra, Italy
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2012

We stopped here one night before our flight home. Wi Fi, boarding pass printing and breakfast were all included in the very reasonable room price, something we didn't find in many other hotels during our stay in the USA. The rooms were fresh and clean and, if we'd had the energy, the swimming pool looked very inviting.
The staff were very helpful and offered us great suggestions for last minute visits to fill in time before take off.
I was surprised to read in other reviews that there were no restaurants close by. There are in fact 3 within walking distance but be warned that Bob Evans is a dry house. If you have a car the Backyard Grill just 5 minutes away does excellent steaks and has a good wine list. Don't be put off by the covered area outside, there is a cosy dining room to the left of the entrance.
All in all this is a perfect location for Dulles Airport .

Room Tip: The location is great for the airport but you will need a car if you plan to visit Washington itself...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review, January 29, 2013
Our thanks for your very positive comments regarding your stay with us at The Fairfield Inn Dulles South, Chantilly.

We are already planning enhancements to our great property for 2013, so please, come back for another great stay!
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London, United Kingdom
Top Contributor
117 reviews 117 reviews
71 hotel reviews
Reviews in 66 cities Reviews in 66 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 5, 2012

Stayed here for one night in between flight connections. This hotel is what it is: an airport hotel near Dulles. It's a short ride to the airport (free shuttle available during regular hours, taxi otherwise), the rooms are clean and spacious, and the breakfast offering is reasonable.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review, January 29, 2013
Thank you for taking time to comment on your stay at The Fairfield Inn Dulles Airport, Chantilly. We're delighted that you found our service and property accommodated your business travel needs. Do come back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2012

Liked (1) airport shuttle from Dulles (2) Enterprise car rental on premises (3) breakfast (though the hot items were the same egg patties and sausage every single day I was there). Room everything was fine. Exercise and pool were adequate, nothing to get excited about. There's a Wegman's a couple of miles north of here. There's also another Fairfield Inn & Suites in Chantilly, just south of Dulles airport. Sound insulation is not as good as some airport hotels, I could hear planes, but not enough to bother me.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Top Contributor
70 reviews 70 reviews
31 hotel reviews
Reviews in 40 cities Reviews in 40 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 18, 2012

Rooms are slightly above average in size, cleanliness and furnishings. This particular property is located nearby to IAD (reference other reviews re: shuttle service) and has a pleasant front desk staff. Breakfast was very good relative to the quantity and quality of the food. All in ll a good value for your dollar.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review, January 29, 2013
Dear Boston Traveler;

Thank you for sharing your positive stay at Fairfield Inn Dulles Chantilly with our friends at Trip Advisor. We place your satisfaction at the top of our scorecard each and every time you lodge at the Fairfield Inn.

Come back in 2013 for the best in comfort and value lodging near the Dulles Airport!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Dulles Airport

Address: 23000 Indian Creek Drive, Dulles, VA 20166
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Dulles Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Dulles Airport has newly renovated guest rooms and suites include a free hot breakfast Park, Fly rates available as well as long term parking Complimentary Dulles airport shuttle from 4:30AM to 12 Midnight with ample hotel parking - 1.1 Miles from airport ... more   less 
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Also Known As:
Fairfield Inn & Suites Dulles Airport Hotel Dulles
Fairfield Inn And Suites Dulles Airport
Fairfield Inn Dulles
Fairfield Dulles
Dulles Fairfield Inn

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