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Fairfield Inn & Suites Dulles Airport: Traveler Reviews

2.5 of 5
23000 Indian Creek Drive, Dulles, VA 20166
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Fairfield Inn & Suites Dulles Airport
Ranked #4 of 5 hotels in Dulles
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89 reviews from our community

    Trip type
Traveler rating
    23
    39
    14
    5
    8
Date Rating
London, United Kingdom
Top Contributor
100 reviews 100 reviews
60 hotel reviews
Reviews in 55 cities Reviews in 55 cities
53 helpful votes 53 helpful votes
“Perfectly adequate”
4 of 5 stars Reviewed October 5, 2012

Stayed here for one night in between flight connections. This hotel is what it is: an airport hotel near Dulles. It's a short ride to the airport (free shuttle available during regular hours, taxi otherwise), the rooms are clean and spacious, and the breakfast offering is reasonable.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Golda135 about Fairfield Inn & Suites Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review
January 29, 2013
Thank you for taking time to comment on your stay at The Fairfield Inn Dulles Airport, Chantilly. We're delighted that you found our service and property accommodated your business travel needs. Do come back again!
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Reno, Nevada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“I'm so glad a friend recommended this place”
5 of 5 stars Reviewed July 29, 2012

Liked (1) airport shuttle from Dulles (2) Enterprise car rental on premises (3) breakfast (though the hot items were the same egg patties and sausage every single day I was there). Room everything was fine. Exercise and pool were adequate, nothing to get excited about. There's a Wegman's a couple of miles north of here. There's also another Fairfield Inn & Suites in Chantilly, just south of Dulles airport. Sound insulation is not as good as some airport hotels, I could hear planes, but not enough to bother me.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Traveling4Circus about Fairfield Inn & Suites Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
“Good location and reasonably priced”
4 of 5 stars Reviewed July 18, 2012

Rooms are slightly above average in size, cleanliness and furnishings. This particular property is located nearby to IAD (reference other reviews re: shuttle service) and has a pleasant front desk staff. Breakfast was very good relative to the quantity and quality of the food. All in ll a good value for your dollar.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BostonTraveler99 about Fairfield Inn & Suites Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review
January 29, 2013
Dear Boston Traveler;

Thank you for sharing your positive stay at Fairfield Inn Dulles Chantilly with our friends at Trip Advisor. We place your satisfaction at the top of our scorecard each and every time you lodge at the Fairfield Inn.

Come back in 2013 for the best in comfort and value lodging near the Dulles Airport!
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Ormskirk, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“No Shuttle service from Dulles. No restaurants nearby.”
1 of 5 stars Reviewed July 7, 2012

If you decide to go here you should know that the much vaunted complementary shuttle service only operates when you actualy call the hotel, unlike all the other hotels which have regular pickups. Pity they don't tell the clients! We waited for well over an hour before finding this out.
Also you should know that there are no nearby restaurants as the hotel is in an isolated spot, with only a service station subway nearby. Apart from these caveats it was pretty standard..

Room Tip: Do't bother, there must be better options than this.
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask DemoDave about Fairfield Inn & Suites Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review
January 29, 2013
First, thank you for taking the time to add your comments to our Trip Advisor site. As we try our best to make every stay a great one, we're sorry that our on-call shuttle service caused confusion. It is true that guests need to notify us when they've picked up their baggage and are close to the pick-up point for our complimentary shuttle service. This is due to two reasons. First, the demand for a constant shuttle route to be active simply doesn't exist at our hotel. We find we can accommodate our guests and the environment best by running the shuttle on-call. Second, the pickup curb at Dulles Airport is shared by dozens of hotels in the general area. It is legal to park only for 5-10 minutes while actively picking up guests. When guests delay arriving at the pick-up point, they may find our shuttle has pulled out already. By making contact with a guest through our on-call system, we find that we all have a real-time window in which to manage shuttle pick-up service. I hope this informaiton helps you understand your experience with our shuttle service better.

We would like to clarify one other point. You mention you found our hotel isolated with no restaurants nearby. Nearly all of our guests mention the opposite experience - that we have a steakhouse, a family restaurant and an Italian bistro lined up one after the other only a 2-minute walk from our lobby entrance. Over 20 restaurants deliver to our door as well, but not on a 24-hr basis. Perhaps your arrival was so late (after 11pm perhaps) so that you missed enjoying these restaurants. I can tell you, their food is great! Hopefully, you will return to Fairfield Inn when you visit this area in the future and sample what you missed.
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Essex, UK
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
“Quite Simply The Best Fairfield Inn in the Chain”
5 of 5 stars Reviewed July 5, 2012

This is the best Fairfield I have ever stayed in. The hotel itself is what you would expect in terms of the standard of room decor and hotel Lobby ,etc But it really stands out on terms of service. First of all the front desk staff is very welcoming and remembered my name for the rest of my stay and would say hello/goodbye everytime I was in the Lobby.

The rooms were very clean and in a good state of repair. The breakfast was great and the dining room was super clean.

I would definitely stay here again.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ashavor about Fairfield Inn & Suites Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillaume B, Public Relations Manager at Fairfield Inn & Suites Dulles Airport, responded to this review
January 29, 2013
First, thank you for taking time to post a comment about our Fairfield Inn at Dulles Airport, Chantilly VA. We're delighted that you found us to be a superior Fairfield Inn. The level of staff service you mentioned is exactly what we train our people to deliver. No matter our function, all of us are guest service specialists who love making our guests happy and comfortable.

It was an honor to be part of your happy memories. Come back again, and soon!
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Additional Information about Fairfield Inn & Suites Dulles Airport

Also Known As:
Fairfield Inn And Suites Dulles Airport
Fairfield Inn & Suites Dulles Airport Hotel Dulles
Fairfield Inn & Suites Dulles Airport Hotel
Fairfield Inn Dulles
Fairfield Dulles
Dulles Fairfield
Dulles Fairfield Inn
Address: 23000 Indian Creek Drive, Dulles, VA 20166
Phone Number:
Region: United States > Virginia > Loudoun County > Dulles
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Dulles
Price Range: $
Hotel Class:2.5 star (2.5*)
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