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“Clean but old and cold” 3 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   4424 Cleburne Blvd, I-81 at SR 100, Dublin, VA 24084 (Formerly Comfort Inn)   |  
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Ranked #5 of 5 Hotels in Dublin
St Augustine
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Clean but old and cold”
3 of 5 stars Reviewed February 18, 2013

This hotel is in major need of updating. Although our room was clean, everything except the TV is old, very old and worn. When we arrived the lobby was extremely cold, so cold that the young woman at the desk to check us in was wearing her coat. We were shocked at how freezing the hallway to our room was and the room itself was also freezing. We had a reservation so you would think they would turn up a little heat knowing the room would be used. It took a couple hours for the room to warm up and the tile floor in the bathroom never warmed up. We left and went out to dinner and by the time we returned the room was warm so the heater worked OK, just wasn't turned on and combined with no heat in the hallways it was VERY cold.
Coffee was available in the lobby as was water for tea but we had to reheat this in our microwave as well because it was only luke warm.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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77 reviews from our community

Traveler rating
    8
    14
    10
    13
    32
See reviews for
23
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2
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2013

Stopped by this motel on my way home to Knoxville, Tn..I had been to Flordia on a buisness trip and was very tired so I decided to stay the night before heading home the next morning..I always check trip advisor before I stay I was alittle worried about some of the reviews but decided to give them a chance anyway and I'm very glad I did..The front desk staff were very friendly a Judy checked me in that evening and was so very nice and told me about some places to eat I choose the Fatz which was AWESOME..My room was VERY clean very quite slept really good..I really enjoyed their breakfast the next morning and a Mahalia checked me out the next morning a super sweet lady with a lovely smile..So enjoyed my stay I will def be back soon I travel alot on buisness and will be staying here more often.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spotsylvania, va
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2012

High winds, rain and blowing snow showers in the middle of my 13 hour drive. I had to get off the road. What a pleasure to arrive at the Dublin Comfort Inn. Warmly lit entrance, Holiday decorations, very clean room, and a great breakfast when I was ready to get back on the road. It was a bright spot that still makes me smile... Momma

Room Tip: I asked for a quiet end of building as I am a light sleep.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2012

Loved this cute cozy motel..My husband and I were on our way to Georgia to see our family for Christmas and stopped here on our way down...Loved the lobby nice and clean with very beauitful decorations..Staff were so wonderful and very friendly...The price was a great deal too. Our room was so nice and very clean..loved the pillows they had:) Also we were very happy with breakfast we just thought it would be a small continental breakfast boy were we fooled it was the bomb...gravy eggs sasuage biscuits along with some more things!!! We will def be back on our way from Georgia!!!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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pickwick dam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2012

After 2 "legs" on a airplane from california and a shuttle ride from charlotte nc to Finally get to our hotel room at 1 am exhausted, we are always welcomed with smiling faces and warm greetings . But on this holiday our employer who is local had no shuttle service and taxi's weren't answering the phone..... HHMMM probably eating turkey with family .... as for myself and my hiusband we opted to work this holiday, and so did the hotel clerk who was AWESOME not only was she filling in for others so they could enjoy their turkey with family , Her Husband Who was equally AWESOME , took time away from caring for a older parent to drive us from the hotel to our companys address . i never got the name of the clerk but i wanted everyone to know that Her and Her husband are AWESOME!!!! And to say THANK YOU again for taking time out of your holiday to help 2 complete strangers. We are THANKFUL thast there are still caring people in this world !!!! definite recommend this hotel to anyone and we will stay here again business or pleasure !!! Scarlett & JOnathan B Choice privileges member and LOVING the service we receive !!!!!!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2012

Had only been to SW Va once, glad to discover this great hotel. While certainly not a new facility, it was very clean and comfortable, very helpful front desk folks, too. Smoking rooms available on 2nd floor, no elevator so there are some steps - no big deal for me. Right off I-81 and close to Wal-mart and convenience stores, gas.

Room Tip: Smoking rooms on 2nd Floor, awesome view on this side of Hotel, no elevator.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 4, 2012

My husband booked a room here before reading the reviews. When we checked in around 9pm the first room we got was absolutely filthy. Grime on the light switches and a/c unit, the carpets were very dirty and stained, the bedspreads also stained with cigarette burn holes, the easy chair in the room was so vile it looked like something someone would have left on the side of the road. Within minutes of turning on the a/c the room REEKED of smoke (our reservations were for a non-smoking room) So my husband called the front desk and they moved us to another room around 10:00.
Which was cleaner, however our toddler had to share the bed with us and my 6 ft tall son had to sleep in a chair.
Much like another reviewer who stayed the same night had mentioned, the hallway smelled like a cat box.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 4424 Cleburne Blvd, I-81 at SR 100, Dublin, VA 24084 (Formerly Comfort Inn)
Phone Number:
Location: United States > Virginia > Dublin
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Dublin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Inn Dublin
Dublin Comfort Inn

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