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“Should Have Slept in Car” 1 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   4424 Cleburne Blvd, I-81 at SR 100, Dublin, VA 24084 (Formerly Comfort Inn)   |  
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Ranked #5 of 5 Hotels in Dublin
Virginia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Should Have Slept in Car”
1 of 5 stars Reviewed November 19, 2011

I'm embarrassed to say how much I paid, but was desperate for a room at the last minute to attend a game at Virginia Tech. I guess it was unreasonable for me to expect a bed that wasn't covered in hair, or some type of bloody stain. Room and hallways reeked of cigarette smoke, and huge stains on chair, towels frayed. Do not stay here!! Had to get new sheets and blanket, and changed myself. Worst hotel experience of my life....wish I had checked Trip Advisor prior to booking, but called over 25 hotels, and this was all I could get....

Stayed November 2011, traveled solo
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78 reviews from our community

Traveler rating
    8
    14
    10
    13
    33
See reviews for
24
19
2
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
New York
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 11, 2011

The only thing good I can say about this hotel was it was easy to get to from I-81, the rooms were clean but beyond that I would not recommand this hotel to any one.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa FL
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 29, 2011

We have always trusted Choice Hotels to provide us with a clean room. That is all we ask. This was one of worst I have ever seen or stayed in. I made a list of all that was wrong with the room and came up with twelve things. I won't list all of them, but believe me it was disgusting. Mold on the walls, the shower curtain rod hanging by a thread from the wall, the vent in the bathroom and the air exchange on the air conditioning unit were beyond filthy. It gives me the creeps even thinking about it. They had stored extra furniture in our room so it was difficult to even walk around. The smell---ugh! There is no Comfort in this Comfort Inn.

Room Tip: Read these reviews before you go. No one will take the time to write a review if they don't fee...
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  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 26, 2011

This place was horrible.
The bathrooms were dirty, the hallways and rooms reek of cigarette smoke, the TV sets are ancient and have terrible reception, the walls are like paper and the airconditiners didn't work properly. This place is a "dump"
Stay somewhere else at all cost.
I reported my experience to the corporate office twice and got no response from them.

Room Tip: Stay somewhere else is my best tip
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  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 24, 2011

Corridors reek of cigarette smoke; the same stench was eminating from the office and into the lobby. Our room had no issues with smoke odor, but getting to it, one had to deal the stench.
The place is a bit worn and could use refurbishment. In our room, the door handle had penetrated the wall and it had not been repaired. There were broken tiles in the bathroom and the desk chair was broken. TV picture quality was poor and furnishings just looked worn.
The bed was comfortable. Breakfast was more than adequate. The room was clean.

Overall it was reasonable for the coupon rate. Paying rack rate would make it overpriced.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Virginia Beach, Virginia, United States
1 review
1 of 5 stars Reviewed October 21, 2011

Booked non-smoking room a month in advance of stay, got there, sticker on door said Non-smoking but this had been a smoking room for quite a while, and was assured again by front desk that it was a non-smoking room after hours attempting to find another hotel went to Walmart and bought 2 bottles of Fabreeze, sprayed room down, came back 3 hrs later to be hit in the face with the same smoke smell as before. I asked to speak to managment, never heard from anyone for the 2 days we were there.

  • Stayed October 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 16, 2011

The room was the worst I've encountered in the United States.

The toilet wouldn't flush. The sink wouldn't drain. The furniture was dirty and scratched-up. The fridge wouldn't fit in the furniture they'd bought (probably at a garage sale) so they placed it beside the bed. Nice touch.

The clock radio didn't work. Checking to see if it was plugged-in (a couple of the lamps were not) required me lifting it off the nightstand. This revealed a thick layer of dust.

The in-room phone was so dirty and grimy that I was happy we now live in an era of cell phones.

The walls featured cobwebs-- as an example of modern art, perhaps? The walls needed to be painted. . .some years ago. The carpet needed replacing in roughly the same time-frame.

Comfort Inn has a "guarantee" . If anything's wrong, bring to their attention immediately. I arrived at midnight. The problems were so systemic that complaining would have been pointless. Plus, the next available room was an hour away.

As it happens, there's a Holiday Inn Express and a Hampton Inn just thirty yards away from this disaster of a place. I've stayed at both--both are quite nice, for about the same price.

  • Stayed October 2011, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 4424 Cleburne Blvd, I-81 at SR 100, Dublin, VA 24084 (Formerly Comfort Inn)
Phone Number:
Location: United States > Virginia > Dublin
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Dublin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Inn Dublin
Dublin Comfort Inn

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