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“Need help?” 5 of 5 stars
Review of Holiday Inn Express Dublin

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Holiday Inn Express Dublin
2.5 of 5 Motel   |   4428 Cleburne Blvd, Exit 98, I- 81, Dublin, VA 24084   |  
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Ranked #3 of 5 hotels in Dublin
Harrisburg, PA
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
“Need help?”
5 of 5 stars Reviewed October 18, 2013

Love Holiday Inn Express. Staff was friendly. Hotel was clean. Bed was comfy. Breakfast was good. Just one little suggestion. The hotel needs a sign out near the road so you know where it is located. No sign and couldn't see it behind another hotel. Wonder how much business is lost.
That's the only drawback on this hotel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 people have reviewed this hotel

Traveler rating
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    7
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
norwich
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

We were only here one night en route to South Carolina, but had a terrific stay. The staff was so nice (we got in at midnight) and friendly. Had a nice breakfast in the morning and left early - but we would definitely stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 21, 2013

Although the rooms are small I found the hotel was perfect for a short trip to Dublin airport. Staff were very helpful and the facilities adequate for the natire of the hotel.
Recommended for its proximity to airport.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2013

I booked the hotel online and they mentioned they were pet friendly-PERFECT! Upon checking in I indicated that I brought my pet and the clerk immediately stated she needed to change my room. I was worried; however when I entered the "new" room I was pleasantly surprized! I must have been given an upgrade because I had a king bed and next to it was a huge two person jacuzzi. Everything in the room was in great order. The a/c worked ok, not great, so the room felt stuffy the next morning.

Staff was pleasant and I asked for the room to NOT be serviced, since it wasn't needed. Breakfast was typical, and took care of my hunger.

The drive to Radford was easy and quick. I would come back again if nothing available in Radford.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 17, 2013

After driving up and down Cleburne Blvd. and the GPS stating we have reached our location, which we could not see, we decided to call the hotel and get verbal directions. She told us we would not be able to find it using our GPS, but she gave us directions and we were close. So be aware your GPS will not get you there. It is located right off the exit up a small street, not sure why the address is Cleburne Blvd, as it is not on that road. Nice hotel, friendly staff, our room was clean and well maintained. Great stay once we found the hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 27, 2013

The hotel room was clean, well kept. The night hotel staff was friendly and helpful, ensuring everything was easy and quick from check-in to restaurants in the area. The next morning, the usually great Holiday Inn Express Breakfast was lacking. Signs were out saying the cinnamon rolls were not quite done, but the plastic covers remained there the entire hour I was there Coffee was out and there was no one there to request more. Turns out she was outside smoking in front of the hotel with the front desk lady. If not for the breakfast, this would have been a perfectly lovely stay.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dublin, responded to this review, August 13, 2013
Dear KJACR,

Thank you for taking the time to provide us with a review. I'm truly delighted you like our clean rooms. I am sorry that the level of staff service and breakfast did not meet your expectations. I would like to sincerely apologize and assure you that this is not the type of service we are accustomed to providing. We appreciate your feedback and allowing us the opportunity to address these issues with the appropriate people and departments.

Thank you again for your valuable feedback and we hope to see you for another visit soon.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Park, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2013

This was our first stop on our Pennsylvania to Texas moving trip...two cars, two kids (under 8) and two dogs...
The hotel room was odd, but perfect. Huge room, with a big bed and sofa bed, fridge, microwave, you know, those little things that make traveling with the family a little easier. The room almost looked like it had been a conference room that had been converted to a guest-room, odd but fine. Room was clean, beds were comfy. Of course the children sampled hotel pools from Virginia to Texas, and this one was clean with plenty of towels right beside it, nice.
All in all, a perfectly adequate "just off the highway" hotel...

...with a FIVE-STAR STAFF.

From the moment we checked in, we felt welcome. I don't know how many times the front desk staff asked if there was anything we needed as we came and went from the cars, the pool, etc., but it was more than this seasoned business traveler is used to. The staff was just as friendly and helpful during breakfast the next morning, everything was stocked and clean, and they checked to see if there was anything we might have wanted that we didn't see. Really just top-notch customer service, with genuine smiles.
Thank you HIE of Dublin for starting our journey out with a smile...

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Dublin

Address: 4428 Cleburne Blvd, Exit 98, I- 81, Dublin, VA 24084
Phone Number:
Location: United States > Virginia > Dublin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Dublin 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Dublin. Located off Interstate 81 and minutes from the Main Campus of New River Community College, Radford University and Virginia Tech(VPI) our staff will work hard to provide you with a welcoming style and graciousness that exemplifies the spirit of Southern Hospitality . Visiting a customer or other business? VOLVO/MAC, Danaher Motion, Xaloy, Bond Cote, Findlay, and James Hardie are all with-in close proximity. Just visiting? Plan a day at Claytor Lake State Park, New River Valley Speedway, New River Trail, Blue Ridge Parkway and the many historic Civil War sites. Our 61 room hotel seeks to be a pleasing environment with a series of pleasing experiences that enhance our guests stay. After a long day, soak in our hot tub or relax and indulge pool side. Upon arriving to your room, you will encounter a wide variety of in-room amenities that fulfill your over night lodging needs. Wake up energized with our complimentary sumptuous hot deluxe Continental breakfast. Whether traveling on business or pleasure, we invite you to experience the combination of services and amenities that make you feel like a member of our family. It would be 'Our pleasure' to have you as our guest. What makes us different is when you leave, you have experienced the difference.We hope that we have the opportunity to meet and exceed your expectations. ... more   less 
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Also Known As:
Holiday Inn Express Dublin Hotel Dublin
Holiday Inn Dublin
Dublin Holiday Inn

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