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“Loved this Hotel” 5 of 5 stars
Review of Courtyard by Marriott Danville

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Courtyard by Marriott Danville
3.0 of 5 Hotel   |   2136 Riverside Drive, Danville, VA 24540   |  
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Ranked #1 of 12 Hotels in Danville
Certificate of Excellence 2014
Tulsa, Oklahoma
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“Loved this Hotel”
5 of 5 stars Reviewed June 3, 2013

Great Hotel. Staff are very friendly. The rooms are nice and the exercise room has plenty to do. They were having a 10 year anniversary party which was great. I liked the breakfast Cafe and Starbucks..

Room Tip: Nicest Hotel in Danville. Don't stay anywhere else.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, June 6, 2013
Dear Mike H,

Thanks for writing a review of your recent stay. I'm happy that you found our staff so friendly and helpful and had a great experience overall. We hope that you enjoyed the anniversary party and look forward to seeing you again the next time you're in town!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
    34
    43
    14
    3
    1
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28
18
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Charlotte
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2013

Clean, modern and well maintained. Courtyard's now have--I don't know when this went into effect--a full service bar and casual eatery on site. I grabbed one breakfast sandwich and it was good if a little pricey. Nice grounds in the back where the pool is. Going back in two weeks and will definitely stay there.

Room Tip: Get a 2nd floor room near the stairs; easy access.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, June 3, 2013
Dear Retrograde613,

Thank you for reviewing our Courtyard. We're delighted to hear you enjoy our new on-site Bistro restaurant! Many Courtyards have added them over the past couple of years and the rest will in the near future. I'm also happy that you enjoyed our outdoor furnishings. Thanks again and we look forward to seeing you for your next stay soon!

David Amick
eCommerce Manager
Daly Seven, Inc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, VA
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 30, 2013

After getting the details for a funeral for a relative I called this hotel directly to secure a room. I mentioned that I wanted a AAA rate and was quoted a price and given a confirmation number. Upon arrival I went to the front desk to confirm my stay and was told that they were busy, had a wedding party, that they only had a limited number of rooms available for a AAA rate and that they could only give me a standard rate. I explained that I had asked for the AAA rate when I made the reservations over the phone and was not told that the rate given me was other than that one. Since they would not honor the commitment originally given to me I cancelled the stay and went right across the street to the Holiday Inn Express where I was treated like family. Bad business practices and horrible and rude customer service for sure. This not what Marriott is supposed to be about and I will make sure to avoid that brand when traveling again.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, June 3, 2013
Dear tripledipper,

Thank you for your review and sharing feedback regarding your experience. I'm so sorry for the inconvenience caused at check-in and deeply apologize that the rate you were quoted over the phone was not honored once you arrived - during busy times we do have reduced availability for certain rates, but we should have indeed followed through once your booking was confirmed over the phone. I will pass your comments on to our General Manager to avoid any similar situations in the future. If you would like to discuss further, please feel free to get in touch with me at the number below. Again, I apologize for the mix-up, and hope you will give us & Marriott an opportunity to redeem ourselves.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
66 reviews 66 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

Have stopped in Danville on a couple of occasions and had never stayed at the Courtyard Marriott. Had stayed at other hotels on Riverside Drive but wasn't satisfied with the price, value, security, cleanliness. Wow!! This is my new "home" while in Danville. Check-in was a breeze with a very friendly staff member who was quite knowledgeable about the area and knew all about southern hospitality. Welcomed me as a Marriott rewards member and off I went to the perfect room!!! In Danville on business and the room was impeccably furnished -- no "dust bunnies" here such an ergonomic room arrangement. Lush towels, nice toiletries in the bath for women traveling on business. Also ate a very tasty chicken quesadilla rather than venturing outside the hotel for dinner. Not the least bit disappointed. I will definitely be back each time I return to Danville.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, April 24, 2013
Dear Hiwassee,

We're proud to be your new home in the area! We are indeed a great option for business travelers and I'm happy to read that you enjoyed all the amenities in your guest room and found our staff friendly and helpful. Thank you for taking the time to review us and we look forward to seeing you again the next time you're in town!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Marlboro
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2013

We arrived after a looooooooooong trip on the road (rain storms, tree falling across highway stopping traffic in both directions, a couple of wrong turns, etc.). I had booked five rooms. We were checked in promptly, given our room keys, and asked if there was anything else we needed. The rooms were large and clean and the bathrooms were larger than any I had seen in awhile. It did have a restaurant on site but I didn't use it. The staff gave me directions to other eateries in the area. I was offered printed directions but the worded directions were better (right turn at the bottom of the hill, turn right at third light, etc.). We truly enjoyed the helpful staff.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, April 24, 2013
Dear patcarolsmith,

I'm glad you and your fellow travelers got in safely after going through all of that! Thanks for taking the time to review us; we're pleased that our staff was so helpful and you had an enjoyable stay. Hopefully next time you will get to check out our Bistro restaurant! Thank you again for the review and we hope to see you soon!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellesley, Massachusetts
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 13, 2013

Pretty typical but the amenities like free wifi, a on-premise store where you could buy food and drinks and on-site dining make it very convenient. Hotel was clean and quite and works equally well for business or personal travel.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, April 16, 2013
Dear William W,

Thank you for your review. I'm glad to read that you enjoyed our amenities and found everything clean and convenient. We hope to see you again the next time you're in Danville!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 12, 2013

I recently stayed at the Courtyard-Danville for two nights while on business travel.

This hotel property is geared perfectly to the traditional business traveler, utilizing Courtyard's redesigned lobby concept that provides both meeting and relaxation gathering areas, as well as a bistro with to-go style food choices and alcoholic beverages. The lobby "pantry" offers many snacks and beverage choices. Along with the complimentary wireless, this multi-function lobby space provides a comfortable downtime area for many travelers, including those with children.

Guest rooms are modern, clean and appropriately designed. Layout includes a spacious bathroom with separate sink area, desk with pull-out work space, and swivel TV for viewing from both the bed and sofa area. Also, my room provided a refrigerator, however, I'm not sure that they were available in all rooms.

My only complaint (and this is with all Courtyards) - please upgrade your mattresses, they are too firm to be comfortable .

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review, April 16, 2013
Dear VABeerLady,

Thank you for taking the time to review your recent stay with us. I'm glad to hear that as a business traveler, you greatly enjoy the Courtyard layout, as well as that you liked your guest room so much. We do indeed offer refrigerators in all guest rooms. We also appreciate your feedback regarding our beds and will discuss it. Thanks again for your review and we look forward to your next stay with us!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Danville

Address: 2136 Riverside Drive, Danville, VA 24540
Location: United States > Virginia > Danville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Danville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Danville 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Courtyard By Marriott Danville Hotel Danville
Courtyard Danville
Danville Marriott
Danville Courtyard

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