I don't know what the other reviewers were smoking when they raved about this place, but I want in on some of that stuff. The room was hardly "renovated". Furniture dinged and old. Matresses bearable. Room incredibly small & cramped. Door opens and you have to wedge your way around table and bed. Fridge the smallest I've ever seen. Lighting awful and unbelievably few outlets. In age w/so many tech tools, one needs many outlets for charging and working them. Toilet & tub squeezed into separate room from sink -so small you have to side step around toilet to get into room.
Shower head ancient. Clock radio as well. Coffee pot disgusting. Had to scour it myself and still unusable IMO. AC sounded like a jet plane revving up. Constant bathroom fan on all the time AND LOUD. Paltry few bath accessories (soap, shampoo, etc.)
Wedding at restaurant that night. Party goers loud conversations & partying near pool echoing up to all rooms.(One of few complaints not directly related to hotel quality. But noteworthy.)
Have to go outside and down through labyrinth to get to salad-bar-style breakfast which really had no more offerings than any other free-breakfast hotel. Less actually. No hot oatmeal. Pathetic breads selection. Go during week when bus tours & seniors are in residence and amounts offered are less (This money-saving technique employed by some free-breakfast hotels is: "The less offered...the less people will take."i.e. If 25 pieces of cut up fruit are offered, and a dozen people are hovering around buffet bar, no one will take more than a few pieces of fruit. No one wants to appear they're hogging all of that item.) On weekend, surprisingly amounts of each item offered were more. Have to ask waitress for styrofoam container if you want to eat on the run or in your room. Time consuming and they appear very put-off having to do this for you. (No tip involved that way.) Also have to ask for coffee/tea. Cups available, but coffee must be brought out each time you want any or more. Which also means no coffee offered at off-dining hours. Unlike other hotels (HIE i.e.) that has coffee brewing in lobby all the time.)
No ramp near elevator, which is accessed from outside, to load luggage. No carts on main floor. Concierge at check in seemed clueless as to where carts were. Had to hunt to find one, roll halfway across pkg. lot to wheel it over sidewalk ramp and then back down walkway again to elevator.
Housekeeping is the worst. First of three nights: No replacement cups, soaps. No one vacuumed either. I knew this because scraps of paper I'd dropped before we left room in a.m. were still on floor when we returned later that night. Second day, returned to room in p.m. to find NO ONE HAD EVEN COME INTO ROOM TO CLEAN, MAKE BEDS, TAKE WET TOWELS, ETC. Had to go down stairs (no elevator access near room) through aforementioned walkway labyrinth, past pool to front desk to get all new towels, soaps, cups, t.p., etc. They said "someone in room told hskpng. staff not to enter". We left room at 6:30 am that morning. NO ONE WAS IN ROOM. Considering the pathetic hskping. the day before, that excuse seemed lame. (Also tray of food and dirty dishes left outside room next door remained there for the duration of our 3-night stay.)
In retrospect, would have gladly paid little extra to stay at Holiday Inn right next door. If I stay in area again, will definitely book elsewhere.
Tip: Check out other nearby hotels first.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.