I checked into this place on a Saturday night and come to find out after entering the room it was WAY bellow our expectations. The bottoms of the door to the bathroom had been chewed off. I was very allergic to something that was in this room, I notified the desk clerk and was either I could go to a smoking room or go find another hotel. I paid 120.00 for a room that I could not even get a good nights rest. They also have a karaoke bar here and it is so incredibly loud I definitely would not recommend anyone with children staying here. I have been trying for over 10 days to speak to a General Manager only to be told hes not here can I take a message. I have left NUMEROUS messages, and have filed a complaint with the corporate office and they can not even get in touch with this man. Goes to show you, they take no accountability for there actions. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE!!!!
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- Also Known As:
- Best Western Mountain View Hotel Covington
- Best Western Covington
- Covington Best Western