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“Dated Hotel with Fantastic Internet” 3 of 5 stars
Review of BEST WESTERN Mountain View

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BEST WESTERN Mountain View
820 East Madison Street, Covington, VA 24426   |  
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Ranked #4 of 5 Hotels in Covington
Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Dated Hotel with Fantastic Internet”
3 of 5 stars Reviewed July 30, 2013

While it is important to note that the hotel shares its grounds with a nightclub, they do so with FULL disclosure (with signage at the front desk even offering to set you up with a sister hotel in town if you'd prefer). I respect that.

I was apprehensive when I arrived due to the bad reviews...none of which mentioned they had been warned both verbally and through posted signs about the night club BEFORE they checked in, but I am glad I stayed.

The hotel lobby is nice and much more modern than the rooms. Each room opens to the outdoors motel-style and my door did not auto-close (so make sure to pull it closed behind you). The rooms are quite dated, though mine was very clean. The shower had adequate pressure and soap/shampoo/etc was provided.

The TV had a large channel selection, but the sleep function on their third-party remotes does not work.

I was on the backside of the hotel and it was quiet. I did find it humorous that a very intoxicated lady was being escorted out of the club by a bouncer when I arrived for my very late check-in. Even though she was incredibly drunk, she slurred a compliment about my car and I appreciated that.

Internet is awesome. I test every hotel on speedtest.net and this hotel consistently scored between an 8 and 9Mb connection. For a tiny town that didn't even have a 4G connection for my Verizon phone, I was very impressed.

Breakfast is included free with the room, and it is a sit down breakfast with a standard breakfast menu. I ordered french toast and it was amazing for the price. The tables, chairs, and wall decorations probably looked the same as they did 50 years ago and were very clean for their age.

All in all, it is a fine place to stop for the night. If you don't want to risk night club noise, ask for a room on the back side of the hotel or take them up on their posted offer to find you a room in one of their sister hotels.

Room Tip: Ask for a room away from the night club and away from the lobby.
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  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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124 reviews from our community

Traveler rating
    20
    28
    29
    28
    19
See reviews for
36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Dayton, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 11, 2013

The first room we got had bugs , they give us another room and it had cigerette ashes all over the bed and sheets, also had lots of body fluid stains on the bed spread and the sheets were so wrinkled and had long black hair on them ,It was nasty . We called the desk ,she said she would get us another room . we waited 40 min and called her back said she forgot . She found us a room in the main hotel that she told us earlier they did not have .
S Williams -- L Stover--H Bailey --C Litteral---L Shepperd

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 10, 2013

This is the worst stay in my 56 year life. Right across the pool is their evening night club that stays open until 2:00 am The music is so loud sleep is impossible. The bass rattles the windows and the walls, calling the desk/manager did nothing. The Bed was on a wood frame which in itself isn't a problem but if it isn't attached you can sit on the edge and have the other side flip up and put you on the floor. Again the desk/manager could have cared less. Stay away from this place it is misery you don't need when traveling. Corporate needs to take a serious look at the management of this place.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
68 reviews 68 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 28, 2013 via mobile

Stopped here for one night. Front desk staff friendly. Beds comfortable. Lots of hot water for showering. Excellent wifi connection. Microwave, refrigerator and coffee maker in room. Front desk has sign regarding music from lounge and offers option to place guests on other side of hotel. We were in a room far away from lounge and had no problems with noise. The price does seem a little high, but considering it is summertime we were okay paying it. We will stay here next time in the area.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Villa, Illinois
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 18, 2013

You'll be awake all night listening and feeling the loud music from the bar/nightclub. The front desk is helpless against the General Manager that seems to think that the hotel should be loud.

The General Manager's name is Michael Keyser and this guy has no place in the hotel industry - he'd be better off selling hot-dogs at little league baseball games.

Be sure to get a room down the street at another hotel; unless you enjoy loud music all night - the bar closes at 2am. Plan on getting maybe 3 hours of sleep before you get back on the long road trip.

Room Tip: Ask for a room far away from the bar. Don't bother trying to talk to the General Manager - he...
See more room tips
  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy Hook, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 24, 2013

Expensive. Room was handicap. I don't know if using aarp discount made management believe we were handicapped . Shower had rubber mat to lay in tub. Toilet had plastic high riser instead of handicapped height toilet. Room smelled of urine. Free Full Hot Breakfast . We were given a sheet of paper with available choices separate and apart from the full menu. I ordered sausage gravy over biscuits. So salty you could not eat it. My advice go elsewhere The lobby was what sold us to stay, it was very deceiving.

Room Tip: Ask to see room first.
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grottoes, Virginia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 23, 2013

The room was great! A little wear and tear but not bad at all. Decor was nice...lighting was a little dim. The room appeared to be very clean. We had the prime rib buffet for dinner and it was wonderful! We had the buffet breakfast and it was okay....a little cold maybe...but good. The staff was very friendly. The bad part was that at 1:30 a.m. There were very loud guests outside our door as we were near the lobby. They were laughing and yelling so loudly that it woke us up. No doubt they came from the bar. We were actually a little frightened by it all as we thought they were fighting at first. It was just an uneasy feeling.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain View

Address: 820 East Madison Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Covington
Price Range (Based on Average Rates): $
Number of rooms: 77
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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