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“nasty rooms the worst ever” 1 of 5 stars
Review of Magnuson Hotel Mountain View

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Magnuson Hotel Mountain View
2.5 of 5 Hotel   |   820 East Madison Street, Covington, VA 24426 (Formerly BEST WESTERN Mountain View)   |  
Hotel amenities
Ranked #3 of 5 Hotels in Covington
Dayton, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“nasty rooms the worst ever”
1 of 5 stars Reviewed July 11, 2013

The first room we got had bugs , they give us another room and it had cigerette ashes all over the bed and sheets, also had lots of body fluid stains on the bed spread and the sheets were so wrinkled and had long black hair on them ,It was nasty . We called the desk ,she said she would get us another room . we waited 40 min and called her back said she forgot . She found us a room in the main hotel that she told us earlier they did not have .
S Williams -- L Stover--H Bailey --C Litteral---L Shepperd

  • Stayed July 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank Libby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

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Williamsburg, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 10, 2013

This is the worst stay in my 56 year life. Right across the pool is their evening night club that stays open until 2:00 am The music is so loud sleep is impossible. The bass rattles the windows and the walls, calling the desk/manager did nothing. The Bed was on a wood frame which in itself isn't a problem but if it isn't attached you can sit on the edge and have the other side flip up and put you on the floor. Again the desk/manager could have cared less. Stay away from this place it is misery you don't need when traveling. Corporate needs to take a serious look at the management of this place.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
4 Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Covington hotels

Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 28, 2013 via mobile

Stopped here for one night. Front desk staff friendly. Beds comfortable. Lots of hot water for showering. Excellent wifi connection. Microwave, refrigerator and coffee maker in room. Front desk has sign regarding music from lounge and offers option to place guests on other side of hotel. We were in a room far away from lounge and had no problems with noise. The price does seem a little high, but considering it is summertime we were okay paying it. We will stay here next time in the area.

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Krdrury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Villa, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 18, 2013

You'll be awake all night listening and feeling the loud music from the bar/nightclub. The front desk is helpless against the General Manager that seems to think that the hotel should be loud.

The General Manager's name is Michael Keyser and this guy has no place in the hotel industry - he'd be better off selling hot-dogs at little league baseball games.

Be sure to get a room down the street at another hotel; unless you enjoy loud music all night - the bar closes at 2am. Plan on getting maybe 3 hours of sleep before you get back on the long road trip.

Room Tip: Ask for a room far away from the bar. Don't bother trying to talk to the General Manager - he...
See more room tips
  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank borninseventytwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy Hook, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 24, 2013

Expensive. Room was handicap. I don't know if using aarp discount made management believe we were handicapped . Shower had rubber mat to lay in tub. Toilet had plastic high riser instead of handicapped height toilet. Room smelled of urine. Free Full Hot Breakfast . We were given a sheet of paper with available choices separate and apart from the full menu. I ordered sausage gravy over biscuits. So salty you could not eat it. My advice go elsewhere The lobby was what sold us to stay, it was very deceiving.

Room Tip: Ask to see room first.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grottoes, Virginia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 23, 2013

The room was great! A little wear and tear but not bad at all. Decor was nice...lighting was a little dim. The room appeared to be very clean. We had the prime rib buffet for dinner and it was wonderful! We had the buffet breakfast and it was okay....a little cold maybe...but good. The staff was very friendly. The bad part was that at 1:30 a.m. There were very loud guests outside our door as we were near the lobby. They were laughing and yelling so loudly that it woke us up. No doubt they came from the bar. We were actually a little frightened by it all as we thought they were fighting at first. It was just an uneasy feeling.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank LOVINITNOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 23, 2013

Passing through Covington, it was surprising how expensive hotels were here given the lack of tourist activity in the area. This Best Western was poorly maintained, expensive, and short on services. The staff was uninterested in the customer base, an example being the poor state of the computer/printer unit and the exercise room. My advice would be to go elsewhere and find better accommodation.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank IdahoRambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Magnuson Hotel Mountain View

Address: 820 East Madison Street, Covington, VA 24426 (Formerly BEST WESTERN Mountain View)
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Covington
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Magnuson Hotel Mountain View 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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