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“Comfortable One Night Stay” 3 of 5 stars
Review of BEST WESTERN Mountain View

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BEST WESTERN Mountain View
820 East Madison Street, Covington, VA 24426   |  
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Ranked #4 of 5 hotels in Covington
Top Contributor
67 reviews 67 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
“Comfortable One Night Stay”
3 of 5 stars Reviewed June 28, 2013 via mobile

Stopped here for one night. Front desk staff friendly. Beds comfortable. Lots of hot water for showering. Excellent wifi connection. Microwave, refrigerator and coffee maker in room. Front desk has sign regarding music from lounge and offers option to place guests on other side of hotel. We were in a room far away from lounge and had no problems with noise. The price does seem a little high, but considering it is summertime we were okay paying it. We will stay here next time in the area.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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110 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Lake Villa, Illinois
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 18, 2013

You'll be awake all night listening and feeling the loud music from the bar/nightclub. The front desk is helpless against the General Manager that seems to think that the hotel should be loud.

The General Manager's name is Michael Keyser and this guy has no place in the hotel industry - he'd be better off selling hot-dogs at little league baseball games.

Be sure to get a room down the street at another hotel; unless you enjoy loud music all night - the bar closes at 2am. Plan on getting maybe 3 hours of sleep before you get back on the long road trip.

Room Tip: Ask for a room far away from the bar. Don't bother trying to talk to the General Manager - he...
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Covington hotels

Sandy Hook, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 24, 2013

Expensive. Room was handicap. I don't know if using aarp discount made management believe we were handicapped . Shower had rubber mat to lay in tub. Toilet had plastic high riser instead of handicapped height toilet. Room smelled of urine. Free Full Hot Breakfast . We were given a sheet of paper with available choices separate and apart from the full menu. I ordered sausage gravy over biscuits. So salty you could not eat it. My advice go elsewhere The lobby was what sold us to stay, it was very deceiving.

Room Tip: Ask to see room first.
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grottoes, Virginia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 23, 2013

The room was great! A little wear and tear but not bad at all. Decor was nice...lighting was a little dim. The room appeared to be very clean. We had the prime rib buffet for dinner and it was wonderful! We had the buffet breakfast and it was okay....a little cold maybe...but good. The staff was very friendly. The bad part was that at 1:30 a.m. There were very loud guests outside our door as we were near the lobby. They were laughing and yelling so loudly that it woke us up. No doubt they came from the bar. We were actually a little frightened by it all as we thought they were fighting at first. It was just an uneasy feeling.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridian
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 23, 2013

Passing through Covington, it was surprising how expensive hotels were here given the lack of tourist activity in the area. This Best Western was poorly maintained, expensive, and short on services. The staff was uninterested in the customer base, an example being the poor state of the computer/printer unit and the exercise room. My advice would be to go elsewhere and find better accommodation.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 19, 2013

One night stay. Cheaper and nicer than the next door motel. Nice breakfast (a little cold) is included in a dinning room with views !? The room is large, clean, well furnished and eqquipped (all in good working order). Staff freindly and helpful. What else do you need for a one night stay !? .

Room Tip: Mountain view
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 13, 2013

The room was large and had everything you would need, refrigerator, microwave, a self laundry downstairs . It was clean and the staff friendly. The breakfast was included and you ordered off a limited but adequate menu.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain View

Address: 820 East Madison Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Covington
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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