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“Next Time Through We're There” 5 of 5 stars
Review of BEST WESTERN Mountain View

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BEST WESTERN Mountain View
2.5 of 5 Hotel   |   820 East Madison Street, Covington, VA 24426   |  
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Ranked #3 of 5 Hotels in Covington
charleston,illinois
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Next Time Through We're There”
5 of 5 stars Reviewed August 19, 2011

My wife and I were coming back to Illinois from her brothers in Virginia/Virginia Beach area.. We drove until we needed to stop. We inquired at this Best Western in Covington, WV after inquiring at two others at the same exit. Rooms were clean and quiet. The pool was a nice size outdoor pool. People swimming were not noisy, and our room overlooked the pool. The hotel had a nice business area to check email. The next morning, we went down for their free breakfast. To our surprise, it was cooked to order. It had nice breakfast choices. The wait staff was great and service was quick. Everyone was extremely pleasant. Next time through the area, it will be our first choice. We thought the price could be a little better due to the fact the hotel was only half full.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    24
    37
    41
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    29
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Powhatan, VA
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 1, 2011

Not fancy but one of the better basic Best Westerns. Rooms are clean and property seems well maintained. Not cheap but, it seems Covington isn't - we priced the competition and it came out best value in its class. Used the restaurant for dinner one evening and the portions are huge!

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed August 1, 2011

As we were traveling through Virginia we mistakingly passed the area we originally wanted to stay. This hotel was a welcome sight and met our needs traveling through the mountains. It is an older facility that they keep clean. The staff were welcoming and kind to us. There is a lounge that we were able to get something to eat late at night. ( I was surprised to see people smoking in the lounge)

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ohio
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 30, 2011

Nice place. Great breakfast buffet on weekends. Rooms were clean. Great service

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 13, 2011

There are massive charges if they find anything missing from your room, and the staff is stealing! We are still trying to get the $60 charge removed from our card for four missing pillows. Who would steal four pillows from a hotel room and think they could get away with it? If you stay here you could be in for a big shock when you see your bank or credit card statement. It also isn't worth the $120 we were suppose to pay for it.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, West Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 16, 2010

My family booked a stay at this hotel for six nights as we were attending an event for the week in a nearby area. Upon checking in and given our room number we carried our luggage to the upper level to the assigned room. Opened the door and quickly discovered the room had not been "made-up" from previous guests. With luggage we return to the lobby, given keys to another room on lower level. Upon entering the room, I thought OMG!, we are staying here for six nights!!! The air conditioning unit was so loud you practically had to yell to speak to someone in the same room. Went to the front desk and they sent the maintenance guy. His solution was spraying some WD-40 on the rollers of the AC unit, followed by spraying some air freshner in the room to mask the odor of the WD-40. This may have helped to some degree, but not much. The hotel staff made no attempt to follow up with us to see if conditions had improved. Pool didn't seem like an option based on the overall appearance of the hotel, was very unsure about how clean the pool was. Contacted the corporate Best Western office which relayed this info to the local hotel management. The response received from the management in Covington was almost rude! Tried to book other hotels in the area so we could get out of that dump, unfortunately none were available. Other guests were making negative comments about this hotel as well.

  • Stayed July 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart, Virginia
2 reviews
5 of 5 stars Reviewed June 27, 2010

Loved the room. Nice bed. wonderful breakfast. looking forward to staying again.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain View

Address: 820 East Madison Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Covington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain View 2.5*
Number of rooms: 77
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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