We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Next Time Through We're There” 5 of 5 stars
Review of BEST WESTERN Mountain View

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added BEST WESTERN Mountain View to your Saves list
BEST WESTERN Mountain View
2.5 of 5 Hotel   |   820 East Madison Street, Covington, VA 24426   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay 2X get $50 gift card
Ranked #3 of 5 Hotels in Covington
charleston,illinois
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 42 cities Reviews in 42 cities
51 helpful votes 51 helpful votes
“Next Time Through We're There”
5 of 5 stars Reviewed August 19, 2011

My wife and I were coming back to Illinois from her brothers in Virginia/Virginia Beach area.. We drove until we needed to stop. We inquired at this Best Western in Covington, WV after inquiring at two others at the same exit. Rooms were clean and quiet. The pool was a nice size outdoor pool. People swimming were not noisy, and our room overlooked the pool. The hotel had a nice business area to check email. The next morning, we went down for their free breakfast. To our surprise, it was cooked to order. It had nice breakfast choices. The wait staff was great and service was quick. Everyone was extremely pleasant. Next time through the area, it will be our first choice. We thought the price could be a little better due to the fact the hotel was only half full.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

136 reviews from our community

Traveler rating
    21
    33
    33
    28
    21
See reviews for
40
39
9
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Powhatan, VA
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 1, 2011

Not fancy but one of the better basic Best Westerns. Rooms are clean and property seems well maintained. Not cheap but, it seems Covington isn't - we priced the competition and it came out best value in its class. Used the restaurant for dinner one evening and the portions are huge!

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
70 reviews 70 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 1, 2011

As we were traveling through Virginia we mistakingly passed the area we originally wanted to stay. This hotel was a welcome sight and met our needs traveling through the mountains. It is an older facility that they keep clean. The staff were welcoming and kind to us. There is a lounge that we were able to get something to eat late at night. ( I was surprised to see people smoking in the lounge)

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Top Contributor
62 reviews 62 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 30, 2011

Nice place. Great breakfast buffet on weekends. Rooms were clean. Great service

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 13, 2011

There are massive charges if they find anything missing from your room, and the staff is stealing! We are still trying to get the $60 charge removed from our card for four missing pillows. Who would steal four pillows from a hotel room and think they could get away with it? If you stay here you could be in for a big shock when you see your bank or credit card statement. It also isn't worth the $120 we were suppose to pay for it.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Covington hotels

Charleston, West Virginia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 16, 2010

My family booked a stay at this hotel for six nights as we were attending an event for the week in a nearby area. Upon checking in and given our room number we carried our luggage to the upper level to the assigned room. Opened the door and quickly discovered the room had not been "made-up" from previous guests. With luggage we return to the lobby, given keys to another room on lower level. Upon entering the room, I thought OMG!, we are staying here for six nights!!! The air conditioning unit was so loud you practically had to yell to speak to someone in the same room. Went to the front desk and they sent the maintenance guy. His solution was spraying some WD-40 on the rollers of the AC unit, followed by spraying some air freshner in the room to mask the odor of the WD-40. This may have helped to some degree, but not much. The hotel staff made no attempt to follow up with us to see if conditions had improved. Pool didn't seem like an option based on the overall appearance of the hotel, was very unsure about how clean the pool was. Contacted the corporate Best Western office which relayed this info to the local hotel management. The response received from the management in Covington was almost rude! Tried to book other hotels in the area so we could get out of that dump, unfortunately none were available. Other guests were making negative comments about this hotel as well.

  • Stayed July 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 27, 2010

Loved the room. Nice bed. wonderful breakfast. looking forward to staying again.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Mountain View? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mountain View

Address: 820 East Madison Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Covington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain View 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Orbitz and TripOnline SA so you can book your BEST WESTERN Mountain View reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Mountain View, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.