I have not written a review on this site before, but I have benefitted from many reviews from others, and so here is my effort to help my fellow travelers avoid an awful choice.
I should add that the reason I booked this hotel is that I was late on the road and had few options available to me at that time of night. This was the worst hotel I have stayed in in many years. We arrived late (11.30pm). There was no person at the front desk. There was a piece of wood covering the front desk area. A contact number on the desk rang out several times. Eventually, a Best Western employee answered the phone, explaining that after 11pm, guests need to travel up to the Best Western sister hotel for hotel room keys.
The room had chairs with several stains on them. There was debris on the carpet. There was a thin wooden door separating us from the adjacent room, and I could hear a person shuffling / pacing up and down in this neighboring room.
I paid $90 for the room. It is sad to say, but the management for this hotel have clearly abandoned any desire to provide value and cleanliness at this establishment. A shameful excuse for a hotel. Do not waste your money or time staying here.
- Official Description (provided by the hotel):
- Americas Best Value Inn in Covington, Virginia is a 43 room hotel located off Interstate 64 in a small valley surrounded by breathtaking scenic views of the Appalachian Allegheny Mountains. All of our guest rooms are ground level and are divided among the property's three buildings. Our hotel is nature friendly with many grassy areas, trees, and beautiful flowers. There are several attractions and recreational activities nearby for your enjoyment such as Humpback Bridge, Falling Spring Overlook, Thunder Alley, and Skateland Roller Rink. If you love the outdoors, be sure to take a trip to Douthat State Park where swimming, fishing, and hiking are just a few of the many activities offered. At Americas Best Value Inn Covington, take advantage of our free wireless high-speed Internet access, free local calls, use of our guest laundry facility, access to our on-site business center, and wake-up service. Enjoy the convenience of our attractively landscaped picnic and BBQ area, fax/copy services, vending machines, and ice machines. Relax in your own private guest room with amenities including a mini-fridge, microwave, cable TV, coffeemaker, table with chairs, and iron/ironing board. At Americas Best Value Inn Covington, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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