I stayed here on the 3rd of July. Checked in about 9pm. The room smelled, the bed smelled - as well as the pillows..ect.
The next morning when I went to check out, I told the lady that I was displeased with the room. She informed me she could not help me. I asked if the normal rate was $129.. She informed me no- they raise the rates the first week of July because of the PGA- which was being held @ The Greenbrier, 42 miles away. Normal rate is $79.00 . I told her the room was not a $129.00 room. She told me I could talk to the manager at the Best Western. I guess he has several he manages in Convington. Mind you I was not there for the PGA- the hotel was not booked up., I was on my way to see my dad. I went to the Beat Western, the lady at the desk told me there was nothing she could do, but the manager would be in about 1:30., I told her I would call beck. I did, he was not in, she took my name & number, he never called. I called back the next day, still no manager. I called again, I was informed he was at the Pizza place I could call him there. I did, was told to call back. I did - still no manager. Now I don't mind playing for a room when I travel. This was not worth it. If you stay there be prepaired -
- Official Description (provided by the hotel):
- Americas Best Value Inn in Covington, Virginia is a 43 room hotel located off Interstate 64 in a small valley surrounded by breathtaking scenic views of the Appalachian Allegheny Mountains. All of our guest rooms are ground level and are divided among the property's three buildings. Our hotel is nature friendly with many grassy areas, trees, and beautiful flowers. There are several attractions and recreational activities nearby for your enjoyment such as Humpback Bridge, Falling Spring Overlook, Thunder Alley, and Skateland Roller Rink. If you love the outdoors, be sure to take a trip to Douthat State Park where swimming, fishing, and hiking are just a few of the many activities offered. At Americas Best Value Inn Covington, take advantage of our free wireless high-speed Internet access, free local calls, use of our guest laundry facility, access to our on-site business center, and wake-up service. Enjoy the convenience of our attractively landscaped picnic and BBQ area, fax/copy services, vending machines, and ice machines. Relax in your own private guest room with amenities including a mini-fridge, microwave, cable TV, coffeemaker, table with chairs, and iron/ironing board. At Americas Best Value Inn Covington, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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