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“Good hotel, but hide your stuff!” 2 of 5 stars
Review of Holiday Inn Express Covington

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Holiday Inn Express Covington
2.5 of 5 Motel   |   701 Carlyle Street, Covington, VA 24426   |  
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Ranked #2 of 5 Hotels in Covington
San Tan Valley, AZ
1 review
1 helpful vote 1 helpful vote
“Good hotel, but hide your stuff!”
2 of 5 stars Reviewed June 25, 2009

The hotel is currently being renovated and is, overall, a great hotel. However, I had the "do not disturb" sign on my door, but my room was serviced anyway. I checked my things to find that I two of my medications were (in part) stolen, one of which is a widely abused pain killer. The staff offered me a $20 discount...the hotel promised me to file an incident report and a police report, but somehow I doubt there will be followthrough.

It is the better hotel in Covington, especially in comparison to the nearby Best Western. The beds were comfortable and everything was clean and there was a good breakfast. Seriously consider hiding your things...not even the "do not disturb" sign is a safeguard in this place.

  • Stayed June 2009, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
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    16
    14
    4
    7
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Arlington, Virginia
Top Contributor
71 reviews 71 reviews
7 hotel reviews
Reviews in 33 cities Reviews in 33 cities
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed March 12, 2009

My buddy and I came to Covington on a family errand and chose the Holiday Inn Express because, of the the three or four motels available, the Holiday Inn Express had the best reviews.

The fact the Holiday Inn Express has the best reviews of any motel in Covington is lamentably amazing.

The best things about the motel were its location and its service. Just off I-64 the motel is easy to find and reach. We also found the service helpful. Paula at the front desk provided directions we needed as well as some replacement toiletries for some which we forgot.

But with that said, our room was entirely shabby. The furniture sagged, had numerous scrapes and dents and looked like it might have belonged in a garage sale. The telephone in the room did not work because there was apparently nothing behind the wall plate into which to plug the phone cord. One of the room's lights did not work and the room inexplicably had two large television sets, one of which was not plugged in and apparently did not work, though it did take up space.

At more than $112 per night including tax, the Holiday Inn Express felt overpriced. In fact, the place felt a bit like it had been condemned and awaited only the wrecking ball to make the impression reality. If this is the best hotel in Covington, visitors may still have to stay here, but most would be well advised to push on for the next town.

  • Stayed March 2009, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Indy
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 28, 2008

Beds were very comfortable, room was super clean, my top two criteria. Arrived late so didn't try the pool area. Rate was a tad high but they lowered it as I talked of taking another room for less a few miles away. Was very pleased with the room, the ac worked well, didn't try the microwave but the mini fridge was cold. The breakfast was ok, the gravy was lukewarm but the cinnamon rolls were good and hot and tasted great. The sausage was not that hot, and the banana's were green. Overall a B- breakfast but the eating area was well maintained and more roomy than some other HIE's I've been to of late. I would definately stay there again because the bed and pillows were so comfortable.

  • Liked — Comfortable beds and very clean
  • Disliked — Breakfast food not hot as it should be.
  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Goleta, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2008

A clean, comfortable room. Spacious bathroom. Great internet access. Convenient to I-64.

Overall, I was very satisfied.

Breakfast buffet was "adequate"---the usual thing you expect at a Holiday Inn express (reconsistuted scrambled eggs), OK Coffee, Biscuits.

  • Liked — cleanliness
  • Disliked — (there's nothing not to like)
  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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North Yorkshire, UK
Top Contributor
104 reviews 104 reviews
49 hotel reviews
Reviews in 48 cities Reviews in 48 cities
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed November 1, 2005

With this hotel you know exactly what you're going to get. Check-in is really friendly and efficient, rooms are spotlessly clean (as are the bathrooms) and breakfast does the job. It's easy to get to and ticks all the boxes.
Each time it's been money well spent for an overnight - and if you get a room with a mountain view then that's a bonus. Only downside is lack of anywhere decent within walking distance to eat, but get a taxi to the Cat and Owl and you'll have no complaints (well, maybe about the taxi ....)
Have stayed there twice now and doubtless will do so again.

  • Stayed September 2005, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
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Cumberland, Virginia
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 15, 2005

Husband I stayed here this past weekend while on a mini-vacation. Clean, confortable room. Great breakfast (cereal, bagels, muffins). Only two small glitches - we arrived early but could not check in until regular time (the desk clerk explained they had been at capacity the night before and were trying to catch up) and we had no towels in room but this was quickly fixed. All in all, a great little place to stay.

  • Stayed June 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Covington

Address: 701 Carlyle Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Covington 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Holiday Inn Express Covington is a great hotel surrounded by the beautiful Virginia mountains. Built in 1999, this is a 4 story interior corridor hotel offers 63 guest rooms. Our hotel features a fitness room with treadmill, a bicycle and stepper. There is also a coin operated washer and dryer on the property. In addition, we offer a deluxe complimentary continental breakfast serving hot items. All of our guest rooms feature an in room coffeemaker, iron & ironing board, 27 inch TV, free HBO/ESPN, in room hair dryer and all of our rooms have microwave/refrigerators, three telephone. The Holiday Inn Express also has an indoor pool with whirlpool, and features a limited number of rooms with in-room jacuzzi. We have a meeting room which can be used for both personal/leisure and corporate needs. Downtown Covington is within 2 miles and we have several nice restaurants nearby. High speed internet available in rooms. Visit Covington, VA and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Covington Hotel Covington
Holiday Inn Covington
Covington Holiday Inn

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