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“Way overpriced for area” 3 of 5 stars
Review of Holiday Inn Express Covington

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Holiday Inn Express Covington
2.5 of 5 Motel   |   701 Carlyle Street, Covington, VA 24426   |  
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Ranked #2 of 5 hotels in Covington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Way overpriced for area”
3 of 5 stars Reviewed February 25, 2013

We were in town for a funeral and did not want to impose on family. My husband is from Covington and knows the area well. The hotel is clean and an average at best Holiday Inn Express. I moved the coffee maker to put toiletries there and there was hair on the counter. All of the furniture, tv, clock, and lamps were dusty. The carpet was sticky between the beds as well. I probably could have overlooked so much of this had the room been priced to match the city..$130 a night for the location, time of year and amenities is outrageous to put it mildly. We will not be staying here again.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review, March 12, 2013
Dear Page M,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received poor service from housekeeping which was unacceptable. We will address this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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51 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 18, 2012

I've stayed here on and off over the past year, doing work for the nearby paper mill. I've stayed at two other hotels in town when this was full, and both times, i've called them every day to try to get in here if someone left or cancelled. Its a standard Holiday Inn Express, nothing special, and kind of expensive as far as Holiday Inn Expresses go, but the manager and front desk workers are very nice and accommodating, the maid staff is good, and it is definitely the best hotel in town. Near the highway.

Room Tip: Higher floors are less noisy
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterlington, Louisiana
Top Contributor
75 reviews 75 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 5, 2012

This place meets all of the standards you would expect from a Holiday Inn Express. The staff is friendly, rooms are clean and the normal breakfast. It is right off the Interstate and easy to find. If you like pizza Cucci's pizza is close by.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntingdon, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2012

We stayed here one night and very nice. The front desk staff was very friendly and the room was very clean. Only thing we noticed was the bathtub was dripping a little but nothing that keep us awake or anything. Very nice nights sleep and the breakfast in the morning was good. Personally, I feel the price was a little high but if we are in the area again, we will definitely stay there again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2012

I liked the stay at this Hotel. it was very neat. The Indoor Swimming Pool water was warm enough to swim. The Breakfast was very good. I liked the Cinnamon Rolls breakfast...
The Hotel staff was friendly. Its very near to the free way on the I64

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 25, 2012

I arrived about 1 a.m. and the night desk clerk could not have been more awake and friendly! The room and bed were exceptionally comfortable, breakfast was delicious! Close to the main road - even though my room was at the front of the hotel I heard NO road noise :)

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2012

Ok, obviously this is not a 5 star hotel! However in light of the area and your options, this is a must stay. Most people are coming here on business. The paper mill in town is one of the few reasons this town still exists. Rooms are clean, the hotel staff is friendly, although they seem understaffed. This is a very beautiful area and walking out of the front door in the morning after a good nights sleep to see the mountains in the morning mist and fog is refreshing. The hotel staff puts out chocolate cookies each night, but you gotta get 'em quick! There is a pool at this location. As far as restaurants there is a new locally owned sports bar right down the road. Fairly convenient acces to I-64. If you come to the area you should stay here.

Stayed August 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Covington

Address: 701 Carlyle Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Covington 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Covington is a great hotel surrounded by the beautiful Virginia mountains. Built in 1999, this is a 4 story interior corridor hotel offers 63 guest rooms. Our hotel features a fitness room with treadmill, a bicycle and stepper. There is also a coin operated washer and dryer on the property. In addition, we offer a deluxe complimentary continental breakfast serving hot items. All of our guest rooms feature an in room coffeemaker, iron & ironing board, 27 inch TV, free HBO/ESPN, in room hair dryer and all of our rooms have microwave/refrigerators, three telephone. The Holiday Inn Express also has an indoor pool with whirlpool, and features a limited number of rooms with in-room jacuzzi. We have a meeting room which can be used for both personal/leisure and corporate needs. Downtown Covington is within 2 miles and we have several nice restaurants nearby. High speed internet available in rooms. Visit Covington, VA and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Covington Hotel Covington
Holiday Inn Covington
Covington Holiday Inn

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